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Close Brothers Savings: Savings reviews

4.86
Based on 2,574 reviews, last reviewed 6th Feb 2025
8600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service Have had a savings account for several years , always had excellent service . Reviewed on: 6th February 2025
Graham B's avatar
Graham B

Latest lowest rating:

2

Good rates, dire info and service Good products but customer information from contact centre dreadful and conflicting. 4 different agents said 4 different things in respect of account ... Read more Reviewed on: 18th April 2024
V cooke's avatar
V cooke

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (2574)

Review of the Close Brothers Savings, Savings:

Excellent communications and service

5
Always timely with maturing savings and advice over Very many years. Reviewed on: 3rd March 2023

Good online experience

4
Good online experience backed up by knowledgeable call centre. Reviewed on: 4th February 2025

No problems.

5
No problems. Good rate account, access as expected Reviewed on: 4th February 2025

All my dealings with close brothers have been troubl...

5
All my dealings with close brothers have been trouble free, and they have provided excellent service Reviewed on: 4th February 2025

Online and telephone support always good

4
Online and telephone support always good Reviewed on: 4th February 2025

Close to perfection

5
Keeps up to trend, Good Comms. and easy to understand. Reviewed on: 4th February 2025

Most importantly, excellent interest rate was offered.

5
Most importantly, excellent interest rate was offered. Good website with easy access to your savings account. Reviewed on: 4th February 2025

Top of the class!Great rates along with great service.

5
Great rates along with great service. Reviewed on: 4th February 2025

One pf the best for Savings compared to other Banks.

5
One pf the best for Savings compared to other Banks. Reviewed on: 4th February 2025

Top Marks

5
been with Close Bros Bank for many years Private & Corporate excellent group Reviewed on: 4th February 2025

Savings rates are very competitive and website easy...

5
Savings rates are very competitive and website easy to navigate. On maturity, savings plus interest paid promptly following reminder. Reviewed on: 4th February 2025