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Close Brothers Savings: Savings reviews

4.90
Based on 4,863 reviews, last reviewed 9th Apr 2026
87600% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
10%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive review Confident and happy with savings service offered Reviewed on: 9th April 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026
David Rizza's avatar
David Rizza

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4863)

Impressive telephone service

5
Correspondence is always clear & sent in a timely manner. When I have questions I have telephoned and the call has been answered quickly by a knowledgeable human (no endless button pushing to get through) which is much appreciated. Reviewed on: 22nd February 2026

Very happy with service provided.

4
Very easy to open account. Good customer service. Reviewed on: 22nd February 2026

An all round first class company.

5
I have saved with this Company now for 2 years and have just opted to continue for a further year. They offer very competitive rates, their online service is very efficient and easy to navigate and they always keep me updated. Just all round a first class company to deal with. Reviewed on: 22nd February 2026

GOOD SERVICE AND RATES ON THE PRODUCTS SELECTED

5
GOOD SERVICE AND RATES ON THE PRODUCTS SELECTED Reviewed on: 21st February 2026

Easy admin and Excellent Rates

5
We've put our money into ISA's over the past few years and have had an extremely easy admin experience and an excellent rate - so no complaints at all. Reviewed on: 21st February 2026

Close Brothers offer very competitive interest rates...

5
Close Brothers offer very competitive interest rates on savings accounts and provide excellent customer service with an easy to use online account. I've had a savings account with them for two years which I will be renewing for a further year shortly. Reviewed on: 20th February 2026

Competitive rate, smooth process

5
Competitive rate, smooth process Reviewed on: 20th February 2026

Easy to speak to an advisor.

5
Easy to speak to an advisor if a problem arises. Good competitive products to choose from. Happy to stay with Close Bros. Reviewed on: 19th February 2026

I opened a two year fixed account with you and I was...

5
I opened a two year fixed account with you and I was very happy with the returns. I have just extended the account for an additional year, Thank You Reviewed on: 19th February 2026

There when needed

5
When I have needed to contact you which is not very often the Staff have always done a good job and taken care to see that all aspects have been dealt with Reviewed on: 19th February 2026

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