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Close Brothers Savings: Savings reviews

4.90
Based on 3,903 reviews, last reviewed 13th Jun 2025
422% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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Latest highest rating:

5

Excellent Service provided I had trouble using the online service but on ringing the helpline was dealt with very politely and quickly sorted out the problem I was experiencing.... Read more Reviewed on: 13th June 2025
Freya Chaudhry's avatar
Freya Chaudhry

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (3903)

Very easy website to use and great customer service...

5
Very easy website to use and great customer service on the phone Reviewed on: 23rd April 2025

Speedy New Customer Take On Process

5
As a relatively new customer I was able to set up my deposit account within 45 minutes which I thought with all the checks and up loading of information for AML this was very efficient. Reviewed on: 22nd April 2025

Good that they are available on phone as well as on...

5
Good that they are available on phone as well as on line for queries. Consistently good interest rates have been offered Reviewed on: 20th April 2025

Good rates , good portal and good customer service .

5
Good rates , good portal and good customer service . Been using them for years Reviewed on: 20th April 2025

Professional friendly service

5
Easy to use website prompt professionsl response to enquiries always competitive rates Reviewed on: 20th April 2025

Easy to open and manage the savings account online.

5
Easy to open and manage the savings account online. The interest rates offered are always very good in comparison to other savings providers. Have had an account with Close Brothers for several years now without any problems at all. Reviewed on: 19th April 2025

Close Brothers is trustworthy

4
Close Brothers provide good saving products with competitive rates backed by easy access to customer services . Reviewed on: 19th April 2025

Best thing: no issus!

5
Best thing: no issus! We never have a problem when dealing with Close Brothers Reviewed on: 19th April 2025

My thoughts ...

5
The interest rate you give is very fair and communication is commendable. I would recommend Close Brothers savings to all my family, relatives and friends. Reviewed on: 19th April 2025

All on line and simple to complete.

5
All on line and simple to complete. Reviewed on: 19th April 2025

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