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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.87 (3848 reviews)

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4.89

Based on 3,848 reviews, last reviewed 16th Apr 2025

126500% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

10%

Latest highest rating:

5

Easy to use website The website is so easy to use that I don't need to contact them about anything. It's an easy journey and rates meet my requirements. Communication is ... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

Honest and straightforward Safe, secure and sensible. Everything worked out and clearly communicated Reviewed on: 13th April 2025

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

Close Brothers Savings Savings reviews (3848)

Review of the Close Brothers Savings, Savings:

Prompt delivery of information regarding accounts, e...

Prompt delivery of information regarding accounts, ease of access and more thn on option to open account. Reviewed on: 14th April 2025

Easy to use website

The website is so easy to use that I don't need to contact them about anything. It's an easy journey and rates meet my requirements. Communication is at right level. Reviewed on: 16th April 2025

Great service

Easy to renew and simple price to buy Reviewed on: 15th April 2025

A well looked after investor.

Although I am not a knowledgeable investor I feel confident that I am looked after by Close Bros. They offer excellent saving rates. Reviewed on: 15th April 2025

Great rates.

Great rates. Clear answers to questions Reviewed on: 15th April 2025

Many years of satisfaction

Have saved with CB for many years. Always with a pleasing result. Reviewed on: 15th April 2025

Close encounters

Clear easy to understand paperwork and trust of the company.. would recommend to friends and family. Reviewed on: 15th April 2025

Offered competitive rates, and application was dealt...

Offered competitive rates, and application was dealt with promptly and with efficiency. Clearly prime importance is given to good customer service. Queries were dealt with quickly and with courtesy. Reviewed on: 15th April 2025

Excellent bank rate based account

The account is for the long term and operates with a notice period so does not require fast access to withdraw cash. The service to set this account up was efficient. The communications were clear. Response times were prompt within the parameters above. Reviewed on: 15th April 2025

Customer Service First Class.

When I had to contact Close Brothers with a query, the recipient answered me very respectfully and it was dealt with immediately. Reviewed on: 15th April 2025

Competitive rates, friendly service.

Competitive saving rates, easy to navigate online platform and when the need arose to speak to a member of staff found them friendly and helpful. Reviewed on: 15th April 2025

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