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Complete Cover Group: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.12 (439 reviews)

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4.03

Based on 439 reviews, last reviewed 24th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

13%

14%

Latest highest rating:

5

Good Service I can recomand them 100% greau service and very faat answers and changes. Reviewed on: 26th July 2022

Latest lowest rating:

1

Horrible Guys!! This company is unbelievable!!! They increased my insurance with £750 after one month. I cancelled of course and they charged me a lot! I spoke... Read more Reviewed on: 24th May 2023

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About this product

At Smart Money People, we collect Complete Cover Group Insurance Broker reviews from customers like you. If you're thinking of getting using Complete Cover Group check out our reviews, or if you're an existing Complete Cover Group customer - please share your experiences with our community in order to help out others!

Complete Cover Group Insurance Broker reviews (439)

Review of the Complete Cover Group, Insurance Broker:

Stay clear of these

Terrible company to deal with. cant get through on phone unless you stay on hold over an hour. they dont answer emails. charged me £125.00 to cancel 3 week old policy and kept my deposit. real crooks stay clear of them. spend your hard earned money elsewhere Reviewed on: 28th October 2021

God Send

Finally someone to tell.... So, recently got my license back from the DVLA, been on a 12 month walking holiday due to a drink drive conviction, not BIG and not CLEVER - and having to walk, taxi and replace a car that wasn't mine.. I thought the hard part had been done... Yeah Yeah I know m it's called DENIAL! Anyway.. The big day arrived, got my license back and the first thing I did was pick up the phone to get insured and get back on the road. .. that was after a short little dance and me screaming FREEDOM like William Wallace in Brave heart .... all those years ago.... OK, lets fast forward... first 2 quotes £2500, £2900 and I was well an truly thinking driving is for rich people only.... Last chance, my GF's insurance... get me on as a nominated driver... Clever thinking BATMAN! OK OK, if your going to rob me ELEPHANT CAR INSURANCE, at least put a gun to my head!!! £6000.00 Enter Complete Car Group.... Called , Jay answered, friendly chap, got the impression he was a Tottenham supporter, keep it on the low low that I supported Arsenal... He might stiff me with higher insurance, it runs deep in North London... Anyway, 2 hours later, a couple of clarification questions, easy portal to access and upload documents on and I walked out the flat, down to the car and enjoyed a drive for the 1st time in 12 months. So to recap: Jay is my new best friend! No waiting time on phone. The process and policy T&C clearly explained. Even took a couple of extra bits if cover that I thought would be super handy, i.e. Key Cover, Hire Car etc Extremely competitive quote...I even got my GF added, She cancelled her ELEPHANT policy and is now also a happy customer. 5 star guys.... Thank you Sorry to the person who had to read all this.... David Hargreaves Reviewed on: 2nd September 2017

Very reasonable insurance brokers

What you get is what you pay for, very satisfied customer Reviewed on: 1st September 2017

Decent

Company employees on the phone were helpful, helped me to understand what documents I needed to send, how to get them or to do what was required to obtain them. Reviewed on: 1st September 2017

Fantastic company

A helpful professional company that I would gladly recommend to others. Reviewed on: 31st August 2017

QUICK EASY AND VALUE FOR MONEY

Very helpful and convenient, no fuss, no mess. Willing to go the extra mile to get you the discount you deserve :-) Reviewed on: 31st August 2017

Great car insurance company

Thank you very much for your hard work. Excellent customer services and good prices Reviewed on: 30th August 2017

Okay but slightly pushy

Second year in a row I’ve used them and both years they’ve been quite pushy and abrupt. Suppose can’t really complain as they usually get the best price, justbneed to work on service. Reviewed on: 30th August 2017

Reply from Complete Cover Group Dear Mr Freer We appreciate you taking time to provide us with your valuable feedback which we will pass back to our sales team. We thank you for your custom. Kind regards Complete Cover Group Ltd Response date: 1st September 2017

Very helpful

They took the time to make sure I understood everything if I was a bit wary they made me feel at ease Reviewed on: 30th August 2017

Phenomenal

From start to finish I was spoken to professionally! Every question I had was answered quickly and the whole process done efficiently I would highly recommend everyone to use this company as they are the best out there ! Thanks again Reviewed on: 29th August 2017

Azadeh

I just renewed my car insurance. I received an excellent service from Ashley. He was professional, patient, polite, competent. I am very satisfied. Five star ! Reviewed on: 29th August 2017

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