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Complete Cover Group: Insurance Broker reviews

4.03
Based on 439 reviews, last reviewed 24th May 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
14%

Latest highest rating:

5

Good Service I can recomand them 100% greau service and very faat answers and changes. Reviewed on: 26th July 2022
Alex Robert's avatar
Alex Robert

Latest lowest rating:

1

Horrible Guys!! This company is unbelievable!!! They increased my insurance with £750 after one month. I cancelled of course and they charged me a lot! I spoke... Read more Reviewed on: 24th May 2023
Daniela Bucataru's avatar
Daniela Bucataru

About this product

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Complete Cover Group Insurance Broker reviews (439)

Good service

5
The guy who dealt with my call and processed the claim was great, he made things easy and was very helpful. When I called for other documents which I needed the customer service were more than happy to help and were very efficient Reviewed on: 7th September 2017

customers service

5
lent communication with customers Reviewed on: 7th September 2017

Very excellent

5
Dear to whom it may concern, I am writing a review based on a recent renewal car insurance I have made. I was looking for insurance that both had the premium down and the excess. I called the company once I had a quote online however I was still not happy with premium and the excess. I was fortunate enough to speak to Mohammad who dealt very professionally and helped me to get a premium and excess that both I was happy with and very pleased. In the future I want to stay with the company as I got what I was looking for and I am very happy; since last year I paid a lot for my insurance for no reason thats why I left that company too as I was unhappy with the service. But because of Mohammad I want to always stay with this company as I am sure he will always consider my needs and give me the best quote that I am happy with. Mohammad did a very good job I wish all the advisers are like him who keeps the customer in mind by providing excellent service. So I am very happy! Reviewed on: 5th September 2017

Very helpful

5
Was helpfull when needing assistance with my uploaded documents. Thank you Kelly Reviewed on: 5th September 2017

Verification of insurance

2
Verification of insurance is made very confusing and difficult because of the inability of the organisation to process which documents they have received and which documents are outstanding if any also the live chat portal is a very useful facility but automatically times out before your correspondence is complete Reviewed on: 5th September 2017
Reply from Complete Cover Group Dear Mr Walker We thank you for your valuable feedback. We will certainly be looking into your file and an agent will be in contact with you soon. kind regards, Complete Cover Group Ltd. Response date: 6th September 2017
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Complete Cover Group

Simple Easy Insurance Cover

5
Simple and easy to understand cover. All staff very helpfull over the phone....Excellent Customer Service So far....keep it up!!! Reviewed on: 5th September 2017

Very satisfied customer

5
The team go out of their way to make any problems with the insurer is resolved if any occur. They also make it simple to change insurers to find the cheapest quote. I'm am very much satisfied customer. Reviewed on: 5th September 2017

I'm very happy.

5
Great service , the best in the market. Reviewed on: 4th September 2017

Delightfull

5
exelente customer service good aproach and quickly efecient deal with all issues or questions. thankfull Reviewed on: 4th September 2017

Very good

5
Very helpful staff with clear instructions on what I needed to do outstanding service Reviewed on: 4th September 2017

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