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Complete Cover Group: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.12 (439 reviews)

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4.03

Based on 439 reviews, last reviewed 24th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

13%

14%

Latest highest rating:

5

Good Service I can recomand them 100% greau service and very faat answers and changes. Reviewed on: 26th July 2022

Latest lowest rating:

1

Horrible Guys!! This company is unbelievable!!! They increased my insurance with £750 after one month. I cancelled of course and they charged me a lot! I spoke... Read more Reviewed on: 24th May 2023

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About this product

At Smart Money People, we collect Complete Cover Group Insurance Broker reviews from customers like you. If you're thinking of getting using Complete Cover Group check out our reviews, or if you're an existing Complete Cover Group customer - please share your experiences with our community in order to help out others!

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Complete Cover Group Insurance Broker reviews (439)

Shocking Customer service

I have found this company to be very unhelpful and very poor customer service. I have just called to add a driver to the policy , I was on hold a number of times and the total call time was 46 minutes , then received the documents ..... they have put an incorrect surname on .... so i as i am writing this i am on the phone to them, currently on hold so far 13minutes !!!! wish me luck ..... Reviewed on: 17th July 2017

Reply from Complete Cover Group Thank you for your valuable feedback and we are sorry for all inconvenience. An agent will be contacting you shortly to ensure that you are now happy with your policy. With kind regards, Charmaine. Response date: 18th July 2017

Good customer service and very helpful people

I dint think it was going to be easy getting inshurance with 8 points on my license but complete cover group are the best Reviewed on: 12th July 2017

Excellent Service

Relieved to know that someone out there understands customer service, spoilt for options. I never once was confused or lost, everything was fully explained and broken down, this team goes to the line and beyond. Real talk. Reviewed on: 11th July 2017

Great company

Hassle free customer service - were ready to help in no time! Reviewed on: 8th July 2017

Biffie @ customer service

Biffie at customer services was exceptional at providing a professional advice, suppprt and reinsurance also handling my queries regarding my documents was outstanding. I believe she deserves a pay rise. People with her attributes, attitude and personality provide a key value to a company. The staff in a company brings you revenue and Biffie is a gold mine. Best of luck with your career and future Reviewed on: 3rd July 2017

Outstanding!

1st year of been with this company and what a brilliant service doing the absolute best to help and things sorted quickly. The staff are always willing to help and give the best advice (A big thank you too Satnam) 1st class insurance company 10/10 Reviewed on: 28th June 2017

Very helpful staff

Very helpful and respectful staff always to help specially mark Reviewed on: 23rd June 2017

Worst customer service I received ever

I was told that I need to pay for a service I didn't received on time. The call I made on Friday the 16th of June 2017 just disappeared from record list and no body cared about hat. The only thing I was told it was that there nothing He can do about it. I'm very disappointed. Upset. frustrated. I will never again have a business with this brocker company. For changing address brocker needed more than hour Reviewed on: 19th June 2017

Reply from Complete Cover Group Hello. Thank you for your feedback. I have asked our customer service manager to contact you direct to assist. I trust your concerns have now been resolved. Regards Response date: 26th June 2017

Easy to use

Easy to use from start to finish couldn't ask for more Reviewed on: 15th June 2017

Amzing service

mark served me and answered all my questions, helped me get extra info to put my mind at ease. definitely one of the best service I have received in a long time Reviewed on: 9th June 2017

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Complete Cover Group: Insurance Broker reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Complete Cover Group: Insurance Broker now

Complete Cover Group Insurance Broker reviews (439)

Shocking Customer service

Good customer service and very helpful people

Excellent Service

Great company

Biffie @ customer service

Outstanding!

Very helpful staff

Worst customer service I received ever

Easy to use

Amzing service

Review Complete Cover Group: Insurance Broker now

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