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Complete Cover Group: Insurance Broker reviews

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4.03
Based on 439 reviews, last reviewed 24th May 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
14%

Latest highest rating:

5

Good Service I can recomand them 100% greau service and very faat answers and changes. Reviewed on: 26th July 2022
Alex Robert's avatar
Alex Robert

Latest lowest rating:

1

Horrible Guys!! This company is unbelievable!!! They increased my insurance with £750 after one month. I cancelled of course and they charged me a lot! I spoke... Read more Reviewed on: 24th May 2023
Daniela Bucataru's avatar
Daniela Bucataru
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About this product

At Smart Money People, we collect Complete Cover Group Insurance Broker reviews from customers like you. If you're thinking of getting using Complete Cover Group check out our reviews, or if you're an existing Complete Cover Group customer - please share your experiences with our community in order to help out others!

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Complete Cover Group Insurance Broker reviews (439)

good very good

5
You don't have to wait for long to speak with someone which is great Reviewed on: 26th April 2017
Kashif Nasir's avatar
Kashif Nasir

Excellent

5
The Cover group Company is a great company. All Representive are very helpful and friendly. It is one of the best customer service I ever had. I wish the Company all the best to keep their service in a good level. Thank you Reviewed on: 26th April 2017
Monisha Selvanayagam's avatar
Monisha Selvanayagam

Jerome aka j'j was most helpful

5
Sorting out my insurance gives me headaches and I don't see why I need to give over all my details 50 times before I'm insured' if it wasn't for j'j god help me now good work Reviewed on: 26th April 2017
Billy Pond's avatar
Billy Pond

Pleasant and very helpfull

5
My experience with Jerome on the 26/04 was not only pleasant but very helpful. I ended the telephone conversation with a positive outcome from call and wasn't disgruntled one bit. Reviewed on: 26th April 2017
Terri-leigh 's avatar
Terri-leigh

Very good customer service

5
Very promt respone very polite and helpful Reviewed on: 26th April 2017
Catalina's avatar
Catalina

Amazing

5
Everytime i have called or needed any assistance from covergroup they have been brilliant and very efficiant. 5 stars ***** Reviewed on: 26th April 2017
Maraide's avatar
Maraide

Customer service query

5
I had an issue with my insurance payment I made it early but due to the payment cycle going through my payment delayed I then got charged £30 for this but managed to speak to a very helpful and friendly lady called Alice she managed to sort everything out and had patience also was a lovely lady and didn't have no problems to help me at all aswell As sort out another issue I had what a great experience and it makes a difference to your day thankyou very much Reviewed on: 26th April 2017
Chelsea's avatar
Chelsea

Fantastic customer service from Christopher Sparkes!

5
Thankyou so much for your help today. I felt really confident and assured by every answer i received. No question was a problem and Chris was amazing at making me feel like my stupid questions were not stupid. I would defiantly recommend this company. Again thank you so much for your help, time and manners! Your customer service skills are incredible! Reviewed on: 26th April 2017
melissa nurton's avatar
melissa nurton

Excellent

5
Had to phone a couple of times and every time the staff have always been very helpful and got my query sorted pretty quick. Reviewed on: 26th April 2017
Samantha Warren's avatar
Samantha Warren

Excellent

5
The young man Jerome Johnson was very helpful with my enquiries. Very polite and sorted everything for me as fast as he could! Hope to deal with him again :) Reviewed on: 25th April 2017
Liam reeve 's avatar
Liam reeve

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