Smart Money People Logo

Complete Cover Group: Insurance Broker reviews

4.03
Based on 439 reviews, last reviewed 24th May 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
13%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
14%

Latest highest rating:

5

Good Service I can recomand them 100% greau service and very faat answers and changes. Reviewed on: 26th July 2022
Alex Robert's avatar
Alex Robert

Latest lowest rating:

1

Horrible Guys!! This company is unbelievable!!! They increased my insurance with £750 after one month. I cancelled of course and they charged me a lot! I spoke... Read more Reviewed on: 24th May 2023
Daniela Bucataru's avatar
Daniela Bucataru

About this product

At Smart Money People, we collect Complete Cover Group Insurance Broker reviews from customers like you. If you're thinking of getting using Complete Cover Group check out our reviews, or if you're an existing Complete Cover Group customer - please share your experiences with our community in order to help out others!

Complete Cover Group Insurance Broker reviews (439)

Review of the Complete Cover Group, Insurance Broker:

Stay clear of these

1
Terrible company to deal with. cant get through on phone unless you stay on hold over an hour. they dont answer emails. charged me £125.00 to cancel 3 week old policy and kept my deposit. real crooks stay clear of them. spend your hard earned money elsewhere Reviewed on: 28th October 2021

Very helpfull run through.

5
It was very efficient and simple to understand, helped me a lot. Reviewed on: 21st March 2017

Very helpful

5
Very happy and the Poeple you speak to are friendly and helpful Reviewed on: 20th March 2017

Excellent

5
I am extremely happy with your customer service Reviewed on: 20th March 2017

Ripp off

1
Expensive Expect you to do their job Refuse to issue refund within 14 days and failed to get back to me when lodged a complaint Rude and unwilling to help!!! Reviewed on: 17th March 2017
Reply from Complete Cover Group Hello . Thank you for your feedback it's important to us. I have asked our customer service manager to look into your comments and contact you direct. Regards Response date: 20th March 2017
Complete Cover Group logo
Complete Cover Group

great customer service easy and quick

5
The person that dealt with me, Mikayla, was extremely friendly ensuring I got the best of my insurance quote and offered the correct services and explained them clearly. She kindly answered all questions to my understanding and made my insurance process friendly and easy. Further more, I rang the company a few times and the two other fellows I spoke to were also extremely helpful and friendly :) Reviewed on: 15th March 2017

Explanation about my cover

5
I really like the service received today, the advisor was helpful and kind. Reviewed on: 15th March 2017

Great customer service skills

4
The team tried their best to assist me with my query and helped me get things in order and at the right time... overall happy with the experience. Reviewed on: 10th March 2017

Very helpful

5
The person i spoke to was very helpful explain everything and even helped when i never understood Reviewed on: 9th March 2017

Great service

4
Answerd my questions and responded very quickly and sorted out what needed tl be done Very good service Reviewed on: 8th March 2017

So far so good!

5
The customer service has always been good, also not being put on hold for hours is appreciated Reviewed on: 6th March 2017
Are you a business? Get insights, reply to reviews, invite customers and understand their needs