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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2379 reviews)

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4.84

Based on 2,379 reviews, last reviewed 19th Feb 2025

9600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent App - Easy to navigate! The Counting up App is very easy to navigate which is most important for my daily business banking. I have also recently been able to apply for small ... Read more Reviewed on: 19th February 2025

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025

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About this product

Countingup Business Account reviews (2379)

Review of the Countingup, Business Account:

Very prompt with their responses via e mail

Very prompt with their responses via e mail Reviewed on: 19th March 2024

Reply from Countingup Hi Dan It's great to hear that you have been enjoying our services so far. Since your review, we have launched a more secure way of getting in contact, in-app secure messaging! This is not a live chat. However, this method of contact always ensures that you know you are speaking to the support team. We are always working on new features to make running a business as easy as possible for our customers, and cannot wait for you to see whats in store next! Response date: 17th September 2024

Monthly charges are high comparing other banks

Monthly charges are high comparing other banks Reviewed on: 3rd February 2025

Reply from Countingup Hello SS Deri, Thank you for your feedback. We understand that pricing is an important factor, and we strive to offer value through our services. Our fees help support features tailored for businesses, but we appreciate your perspective and will share it with our team for review. Let us know if there's anything we can do to support you further! Response date: 5th February 2025

A great app.

A great app. So easy to use, helping me run my small business smoothly. Reviewed on: 3rd February 2025

Reply from Countingup Hello Mary, Thank you for your lovely review. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week Response date: 5th February 2025

Hi there , first time ,I was very happy with you , s...

Hi there , first time ,I was very happy with you , second , not very happy because some one stolen my phone and , the card was in the cover of the phone. I wrote you a email to stop and block my card , and send me a new card , but you ignored me . After one year, I discovered do a big mistake, transferred form my business account to my credit card, all the time money for but cleaning products, all my expenses, and my account tell me I have to pay 3500£ tax , because I don’t buy the things with your card . I emailed you again, and after few days I received a new card at home . Now , finally is everything ok Reviewed on: 3rd February 2025

Reply from Countingup Hello Catalin, thanks for sharing your experience! We really do have the best customers. If you need us at any time, please send us a message in the app and we will get back to you as soon as possible. Response date: 5th February 2025

Can't complain

All good, however I would like to be able to access my account on my desktop rather than only my phone. Otherwise I can't complain, Reviewed on: 3rd February 2025

Reply from Countingup Hello David, Thank you for this lovely feedback. As much as we love hearing good feedback, we really do value all thoughts. Be rest assured we have passed on your feedback to the relevant team. Any time you’d like to let us know any suggestions or thoughts - just send us a message in the app. Enjoy your evening! Response date: 5th February 2025

Simple!!

Counting up makes the whole process of invoicing and bookkeeping so much easier. I used to spend most of January entering all my receipts on to a spreadsheet. Now I know my figures day by day just from using my business bank account Reviewed on: 3rd February 2025

Reply from Countingup Ah Steve, Thank you for your lovely feedback. You've made our day. We’re so happy to hear that Countingup is helping you run your business with our in-built accounting software feature. We have so much more planned, keep your eyes peeled! Thank you again for the love and support Response date: 5th February 2025

i have 2 accounts with counting up for 2 of my 3 bus...

i have 2 accounts with counting up for 2 of my 3 businesses i find there invoicing system and automatic tax pots a great addition to the accounts Reviewed on: 3rd February 2025

Reply from Countingup Hello Kenny, thank you, you've certainly made our day! We’re glad that you’re enjoying the features that Countingup has to offer. We have so much more planned, so keep your eye on your inbox for updates. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Response date: 5th February 2025

Great app for new business owners

Easy app to use and navigate around. clear labels about categories. Even with the tax pot it’s very clear and detailed on where and how much money that’s going in there. Also gives you the paperwork information. First time I’ve heard of this app for my business and I’m fully confident and happy using it. Reviewed on: 3rd February 2025

Reply from Countingup Hi Hannah, You’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. We love that you love our features. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week Response date: 5th February 2025

Really enjoyed your services and your bank protect c...

Really enjoyed your services and your bank protect customers funds Reviewed on: 3rd February 2025

Reply from Countingup Hi Abdullah, thank you for leaving us a 5 star review. If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Response date: 5th February 2025

Great app, invoicing is so easy and very professional

Great app, invoicing is so easy and very professional Reviewed on: 3rd February 2025

Reply from Countingup Hi David, You’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week Response date: 5th February 2025

Excellent bank

Really good from the start very on the wall always good with customer service real happy have two accounts running have not experienced any faults Reviewed on: 3rd February 2025

Reply from Countingup Hello, thanks for taking the time to leave us a review! We’re so happy that you’ve had a positive experience with your recent communication with us. We’re here to make it easier for you to run your business - so any time you need us, just get in touch by messaging us in-app. Response date: 5th February 2025

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