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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2380 reviews)

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4.84

Based on 2,380 reviews, last reviewed 27th Feb 2025

9700% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very happy with the App and the ease on how I manage... Very happy with the App and the ease on how I manage my finances. Reviewed on: 27th February 2025

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025

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About this product

Countingup Business Account reviews (2380)

Review of the Countingup, Business Account:

Ease of banking with immediate credits and debits ma...

Ease of banking with immediate credits and debits make it easy for day to day business banking Reviewed on: 18th February 2025

Reply from Countingup Hi, you’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely week Response date: 19th February 2025

Gold Standard Business Banking Experience.

I can confidently say that it's the most impressive business banking experience I've had in recent years. As a business owner, I've tried numerous accounts, but Counting Up's services stand out as the gold standard. Their app is a masterclass in user-friendly design - it's intuitive, responsive, and meets all the needs of a busy business, no matter its size. Whether you're a sole trader or a large corporation, Counting Up's platform makes financial management a breeze. And what sets them apart is the human touch - their customer support is genuinely exceptional, offering a personalized approach that many other banks can only dream of. For anyone looking for a reliable, efficient, and personalized banking experience, I would highly recommend Counting Up's Business Account without hesitation. Their commitment to supporting small businesses like mine is truly commendable. Kudos to the entire Counting Up team for creating an exceptional service that has genuinely transformed the way I manage my finances. Thanks for making banking a pleasure, guys! Reviewed on: 3rd February 2025

Reply from Countingup Hello Destiny, thank you so much for taking the time to write such a lovely review. We’re so happy you chose us for your business current account provider, and for recommending us to others! Lovely reviews from our lovely customers mean the world to us! Our entire week has been made. We’re glad that you’re enjoying the features that Countingup has to offer. We have so much more planned, so keep your eye on your inbox for update. If you need any support in the future, just send us a message in the app. Response date: 3rd February 2025

Great options on my business banking

Great options on my business banking Reviewed on: 3rd February 2025

Reply from Countingup Hi Carl, thanks for sharing your experience. We’re so happy that you’re enjoying your business current account so far. We have lots planned so keep an eye on your inbox and our social media pages for updates Response date: 3rd February 2025

Easy to set up, easy to use, what more do you want?

Easy to set up, easy to use, what more do you want? Reviewed on: 3rd February 2025

Reply from Countingup Hello Nathan, Your 5-star review made our day, thank you Response date: 3rd February 2025

a good experience

Have been with CUP for 12 months + and its been a good experience so far Reviewed on: 3rd February 2025

Reply from Countingup Hello David, Thanks for sharing your experience! We really do have the best customers Response date: 3rd February 2025

I’ve been counting up for nearly 5 or 6 years and it...

I’ve been counting up for nearly 5 or 6 years and it’s been very prolific and nonchalant dealing with the set up has a business! Reviewed on: 3rd February 2025

Reply from Countingup Hi Ekow, we’re so happy that you’re enjoying your account and the app features Response date: 3rd February 2025

easy to use software

easy to use software, support from the team is great. Reviewed on: 3rd February 2025

Reply from Countingup Hi Eugene, thanks for taking the time to leave us a review Response date: 3rd February 2025

To long to wait for customer service, cost is to muc...

To long to wait for customer service, cost is to much, we spending over 30£ month Reviewed on: 3rd February 2025

Reply from Countingup Hello Martin, Thank you for sharing your feedback. We’re sorry to hear that you’ve experienced delays with customer service and that you’re finding the cost too high. We completely understand that when you need support, getting a quick response is crucial, and we’re actively working on improving our response times to better serve our customers. Regarding the cost, we aim to provide a business account service that includes features like automated bookkeeping, invoicing, and expense management, but we understand that every business has different financial needs. We truly appreciate your feedback, and we’ll be sure to pass it on to our team as we continue to refine our services. If there’s anything specific we can assist you with right now, please don’t hesitate to reach out through our secure in-app messaging, and we’ll do our best to help. We appreciate your business and value your input. Response date: 3rd February 2025

Everything is clear and transparent exactly what yo...

Everything is clear and transparent exactly what you need Reviewed on: 3rd February 2025

Reply from Countingup Hi Collin, thanks for taking the time to leave us a lovely review Response date: 3rd February 2025

They do it all for you!

Very helpful when starting out. As a new business owner, any and all assistance with setup, deadline dates and taxes etc is appreciated and Countingup provide everything you need for you. As well as invoices are incredibly easy to send across and get paid too so the amount of admin they save is incredible! Reviewed on: 3rd February 2025

Reply from Countingup Hi Hasan, thanks so much for your feedback! We’re so happy to hear that Countingup is helping you run your business. We have so much more planned, keep your eyes peeled! Thank you again for the love and support ❤️ Got a question? Message us in the app and we’ll get back to you soon. Have a lovely day Response date: 3rd February 2025

Totally happy with Counting up.

Totally happy with Counting up. Great business account app. Have used it for the last 5 years. I highly recommend them. Reviewed on: 3rd February 2025

Reply from Countingup Thank you for leaving such a glowing review Norman Response date: 3rd February 2025

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