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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2639 reviews)

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4.85

Based on 2,639 reviews, last reviewed 19th Apr 2025

1568% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great, easy to use, app is always solid and available. Great, easy to use, app is always solid and available. Nice analysis of costs and revenue allows a quick view of finances. Love the tax pot to cover a... Read more Reviewed on: 19th April 2025

Latest lowest rating:

1

Avoid This Bank at All Costs Read the 1-Star Rev... Avoid This Bank at All Costs – Read the 1-Star Reviews First! I opened a staff account with this bank under my company, Motolink South Wales Limited,... Read more Reviewed on: 10th April 2025

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (2639)

Review of the Countingup, Business Account:

Was a victim of fraud, like other reviewers they did not help me

They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023

Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

Great, easy to use, app is always solid and available.

Great, easy to use, app is always solid and available. Nice analysis of costs and revenue allows a quick view of finances. Love the tax pot to cover all tax costs. Love the reminders for due dates. Reviewed on: 19th April 2025

I am very satisfied with the bank's services.

I am very satisfied with the bank's services. Reviewed on: 19th April 2025

Perfect and never failing experience

Perfect and never failing experience Reviewed on: 18th April 2025

Countingup has made life easier for me as a business...

Countingup has made life easier for me as a business owner and my customers Reviewed on: 18th April 2025

Very good highly recommended,best customer service

Very good highly recommended,best customer service Reviewed on: 18th April 2025

Link generation for payments is your usp

Link generation for payments is your usp Reviewed on: 18th April 2025

No other bank compares with counting up!

I have been with counting up for a few years now. They are easy to communicate with and are always happy to help with what ever queries you have. Reviewed on: 18th April 2025

New costumer very happy until now

New costumer very happy until now Reviewed on: 18th April 2025

Kooky campervans

Business banking made easy, easy to categorise and see spending etc. my accountant also likes the ease of use. Reviewed on: 18th April 2025

Great customer service!

Great customer service, fees add up! Reviewed on: 18th April 2025

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