Write a review

Diamond Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.01 (106 reviews)

View other Diamond Insurance products

3.93

Based on 106 reviews, last reviewed 23rd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

27%

11%

Latest highest rating:

5

Wouldn’t change for the world I have been with Diamond for multiple years and wouldn’t change unless something went drastically wrong, constantly helpful, great value for money and... Read more Reviewed on: 23rd August 2024

Latest lowest rating:

1

Car Insurance I've been with this insurance company for nine years. Nine years without an accident, it was time for another renewal of the insurance policy. The sud... Read more Reviewed on: 12th June 2023

Read all reviews See your review

About this product

At Smart Money People, we collect Diamond car insurance reviews from genuine customers to give you some insight into what you can expect as a Diamond policyholder.

Diamond was founded in 1997, specialising in car insurance policies for new female drivers, offering handbag cover and child car seat cover included within its standard policies. Today, Diamond also provides insurance to male drivers, as well as offering a range of insurance products to cover home, travel and landlords.

If handbag cover up to £300 included in Diamond’s standard policies has caught your eye, check out the Diamond car insurance reviews to see what genuine customers have to say about their policies. Perhaps handbag cover isn’t a priority for you, but a low-cost premium is? Or perhaps you want the option of adding legal cover or courtesy car cover to your policy? Whatever your needs, check out Smart Money People’s reviews to make an informed decision about your next provider.

Have you had a car insurance policy with Diamond? Leave an honest review today so we can help people like you make better decisions. Why did you choose to be insured with Diamond, and were you satisfied throughout the term of your policy? Have any issues arisen? Have you had any experience with the customer service team? Whether good or bad, share your experience with other drivers today by leaving a Diamond car insurance review on Smart Money People.

Diamond Insurance Car Insurance reviews (106)

Review of the Diamond Insurance, Car Insurance:

Avoid like the plague!

I’ve been with this company for 11 years and they’ve raked up their prices every year. I had an accident that wasn’t my fault last year and their legal team have been appalling! After being quoted double for my renewal, they were very unhelpful and would only offer £20 off per month, which is still more than double most of their competitors. Avoid like the plague! You don’t get what you pay for from this company! Reviewed on: 17th March 2023

So friendly and helpful

Before getting married, I had a Mini Cooper, which was not the cheapest thing to insure. I came across Diamond after seeing their TV advert, and while they weren't the cheapest insurer, when I spoke to their Cardiff based staff, they could answer all my questions, and we even managed a bit of a haggle on the quoted price every renewal. Everyone I spoke to was friendly, knowledgeable and could handle whatever enquiry I threw at them. Excellent customer service is what kept me coming back. Reviewed on: 26th August 2015

Great company

Helpful and easy to renew, only too happy to help find the right deal for you! Reviewed on: 15th August 2015

Fab service

Really enjoyed my time with diamond, great customer service and saved an extra £140 on my renewal when I found it elsewhere ! Reviewed on: 15th August 2015

Friendly customer service

Had an accident last year and they were very pleasant to deal with on the phone. It was the first time I'd had to deal with something like that and they made it all very easy. Only downside was that it took months on end to get it sorted. Reviewed on: 9th August 2015

relatively cheap and effective cover

I joined diamond after my husband totalled our old car. I brought my new car and got cover in my name. I gave details over the phone and was insured straight away. Payments are cheap and I dont get constant emails or post about changing my policy. I havent had to claim on my insurance however my windowscreen did get a chip in it. I rang auto glass and the chip was repaired for 15 pound and my insurance covered the rest and it did not effect my no claims. So in all a very happy customer. Reviewed on: 26th March 2015

No hassle insurance

I have been with Diamond care insurance for a while. It was easy to join and the premium was very competitively priced. I haven't had an accident or anything so i haven't had to make a claim with them. I have read other reviews and have found alot of praise for the company which gave me faith when buying my car insurance. Reviewed on: 26th March 2015

Quick and easy, very friendly and helpful

Great customer service when you need advice. Quick and easy to gain insurance Reviewed on: 25th March 2015

Great company

I was with Diamond for 3 years, it's the only insurance company I have ever renewed with! I had crashes with me - one my fault, one somebody elses - and they were helpful, easy to deal with, and professional all the time. Their call centres are in the UK, so they're super easy to deal with. Sadly, their most recent quote was too far above a competitors and I switched. I am hoping I won't regret this! Reviewed on: 25th March 2015

Excellent customer service

They have excellent customer service, when ever I have contacted them they are polite and very helpful. Reviewed on: 24th March 2015

Great communication keeping you informed about what's happeneing

These are great at communication, I have had a few emails with lots of information that has helped me, they seem to know exactly what they re doing. Reviewed on: 24th March 2015

Do you have a different Diamond Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Diamond Insurance has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Diamond Insurance: Car Insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Diamond Insurance Car Insurance reviews (106)

Avoid like the plague!

So friendly and helpful

Great company

Fab service

Friendly customer service

relatively cheap and effective cover

No hassle insurance

Quick and easy, very friendly and helpful

Great company

Excellent customer service

Great communication keeping you informed about what's happeneing

Do you have a different Diamond Insurance product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024