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Discount Insurance: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.74 (276 reviews)

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4.72

Based on 276 reviews, last reviewed 18th Oct 2024

97% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

82%

15%

Latest highest rating:

5

The level of service provided was exceptional, and I... The level of service provided was exceptional, and I am delighted to continue our business relationship in the years to come. #ProfessionalService #Cu... Read more Reviewed on: 18th October 2024

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024

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About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (276)

Review of the Discount Insurance, Landlord Insurance:

When talking to representatives on phone they always...

When talking to representatives on phone they always are helpful and friendly explaining everything in full detail and don’t make me feel that I can’t stop them and ask them to repeat what they have said Reviewed on: 11th October 2024

Insurance renewal

Kendal Bowskill was friendly,professional and helpful. Reviewed on: 29th July 2024

Excellent Service.

Excellent Service. I dealt with James who was very professional and friendly. I was given all of the information that I needed and the experience was very good. Reviewed on: 26th July 2024

Great service and very Polite .

Great service and very Polite .Made alterations quickly Reviewed on: 26th July 2024

Landlord Insurance

Always very helpful and professional. Respond promptly and Kendall always makes herself available. Fully explains all aspects of the options and the insurance. Reviewed on: 22nd July 2024

Hiccough with Simply Business

In this instance limited to amendment for unoccupation , tenant moved out with house up for sale . You phoned out of the blue about renewal when you would normally email , consultant was confused and put me on hold for 10 mins. I called off , he failed to call back and I was away the rest of the week . The following Monday your consultant amended the policy for a modest fee and introduced me to Gallagher brokers in Wales who have the perfect solution re insuring unoccupied properties which we will take up . Reviewed on: 20th July 2024

Your handling and service excellent i have no awards...

Your handling and service excellent i have no awards to explain. Reviewed on: 19th July 2024

Andrew Lazarou Properties

Kendall working in block insurance, is the pinnacle of what good looks like. Similar to my many experiences dealing with Yorkshire people, Kendall is right up there with the best customer service and has a very polite and engaging way about her providing excellent customer services. Thanks Reviewed on: 19th July 2024

Great experience .

Have used this company for a few years and found the customer service to be excellent. Reviewed on: 18th July 2024

Consistently the lowest price that I an find my land...

Consistently the lowest price that I an find my landlord insurance. Every year I shop around but every year I remain a DLI customer. Reviewed on: 15th July 2024

Great communication

Pre notification was great, detailed on renewal good, linking policies even better Reviewed on: 11th July 2024

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