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Discount Insurance: Landlord Insurance reviews

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4.81
Based on 492 reviews, last reviewed 14th Oct 2025
34% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good. Very good. Called and spoke with Ben to renew insurance. He was very informative and helpful and was able to get me a better deal. I have been with di... Read more Reviewed on: 14th October 2025
Julia B's avatar
Julia B

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim
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About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (492)

Nice people to deal with

5
I spoke to Patryk who did a great job helping me get the best policy for my landlord insurance. Great customer service skills. Reviewed on: 12th October 2025
baz 's avatar
baz

Rizwan was really helpful , patient and kind over a...

5
Rizwan was really helpful , patient and kind over a very long complicated quote. Really professional. Reviewed on: 11th October 2025
colette c's avatar
colette c

Ive used discount insurance for a long time.

5
Ive used discount insurance for a long time. Phone answered promptly by a person. I spoke with Kendall. Very knowledgeable and able. 90% of my questions she new of the top of her head. The other 10% she knew where to source the info and did so quick;y and efficiently. A couple of minor changes needed they were done with ease. Reviewed on: 11th October 2025
John k's avatar
John k

Great service level.

5
Great service level. Just took ages for the phone to be answered. Reviewed on: 10th October 2025
Anonymous 's avatar
Anonymous

Kendal was really helpful and patient with me.

5
Kendal was really helpful and patient with me. She offered me great product Reviewed on: 10th October 2025
Alexious's avatar
Alexious

Renewing Landlords Insurance Policy

5
Called to renew Landlords Insurance Policy -spoke with Customer Service Agent Kendall. She is very professional and informative - provided the Insurance Policy matching our requirements. Advised us, confirmed and checked all details in a very friendly, polite and courteous manner. Valuable asset to the Company. Reviewed on: 10th October 2025
Manjeet 's avatar
Manjeet

Making a claim

5
When making a claim, it was dealt with quickly and efficiently Reviewed on: 9th October 2025
VH's avatar
VH

Renewing landlord insurance by Manish

5
Manish got me a very good price with a good underwriter. Quick, reliable and efficient service. Thank you Manish . Reviewed on: 9th October 2025
Chandrika Elapatha's avatar
Chandrika Elapatha

Ben was very helpful and located a good quote for me.

5
Ben was very helpful and located a good quote for me. He processed my information in a very friendly and professional manner. I would hope to do business with him again. Reviewed on: 9th October 2025
adrian c's avatar
adrian c

Great value

5
Always prompt at answering calls and providing the best prices for insurance. Reviewed on: 8th October 2025
Elenora M's avatar
Elenora M

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