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Discount Insurance: Landlord Insurance reviews

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4.72
Based on 278 reviews, last reviewed 8th Jul 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
0%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Kendal was clear and knew what she was talking about... Kendal was clear and knew what she was talking about and she also did what she said she was going to do. Excellent. Reviewed on: 8th July 2025
Peter R's avatar
Peter R

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024
Hugh dennis's avatar
Hugh dennis
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About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (278)

Patient advisors!!!

5
Comprehensive support provided when looking for an insurance provider!! Really supportive!!patient too! Reviewed on: 9th October 2024
Mrs E's avatar
Mrs E

Top Marks

5
I've been with Discount Insurance for several years now..... Hassle free ..... Easy renewals......very competitive pricing Reviewed on: 9th October 2024
Andrew M's avatar
Andrew M

Easy to contact and deal with, competitive insurance...

5
Easy to contact and deal with, competitive insurance renewal over the phone.. Reviewed on: 9th October 2024
SI's avatar
SI

Quick to renew no no quibblingquibbling needed

5
Quick to renew no quibbling needed Reviewed on: 9th October 2024
Richard C's avatar
Richard C

All was done smoothly and professionally

5
All was done smoothly and professionally Reviewed on: 9th October 2024
Anne O's avatar
Anne O

quick and easy to sort out.

5
quick and easy to sort out. best price Reviewed on: 9th October 2024
Bruce G's avatar
Bruce G

Good service

4
Very good customer service .fast dispatch of documents clear information. Reviewed on: 9th October 2024
Charity Anyika's avatar
Charity Anyika

Very good

5
Been using for over 10 years. Most competative Reviewed on: 9th October 2024
Kam's avatar
Kam

Going the extra mile to get the best quotation

5
My experience of Discount Insurance was them trying their hardest to make sure the quote absolutely suited my needs. Reviewed on: 9th October 2024
Martin S's avatar
Martin S

Thoroughly unsatisfactory.

1
I made a claim in February when the neighbour's builders caused a leak and movement in the party wall. There is no one point of contact as I was passed between departments. They did promptly send out a surveyor who agreed the cause. The loss adjuster then said it was not covered because it was the neighbours, something you would have thought covered. I had to go through legal cover which meant practically training as a lawyer. I asked for the report and estimate and was refused it which I needed to start the legal path. I spent many hours on this and gave up the will to live. I should have made an official complaint and also gone down the legal route but it is a full time job. I do not recommend them. The individuals I dealt with were very nice and understanding but a horrible experience. I am looking to change insurers. Traditionally the insurer contacts the neighbour's insurer and it is all taken care of. Reviewed on: 9th October 2024
Katherine M's avatar
Katherine M

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