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Discount Insurance: Landlord Insurance reviews

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4.72
Based on 276 reviews, last reviewed 18th Oct 2024
93% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
0%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

The level of service provided was exceptional, and I... The level of service provided was exceptional, and I am delighted to continue our business relationship in the years to come. #ProfessionalService #Cu... Read more Reviewed on: 18th October 2024
David W's avatar
David W

Latest lowest rating:

1

Would never use this firm again Refused to pay a claim when most insurers would have paid. I would never do business with these people again Reviewed on: 9th October 2024
Hugh dennis's avatar
Hugh dennis
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About this product

Discount Insurance is a UK-based landlord insurance provider.

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Discount Insurance Landlord Insurance reviews (276)

Easy to contact and deal with, competitive insurance...

5
Easy to contact and deal with, competitive insurance renewal over the phone.. Reviewed on: 9th October 2024
SI's avatar
SI

Quick to renew no no quibblingquibbling needed

5
Quick to renew no quibbling needed Reviewed on: 9th October 2024
Richard C's avatar
Richard C

All was done smoothly and professionally

5
All was done smoothly and professionally Reviewed on: 9th October 2024
Anne O's avatar
Anne O

quick and easy to sort out.

5
quick and easy to sort out. best price Reviewed on: 9th October 2024
Bruce G's avatar
Bruce G

Good service

4
Very good customer service .fast dispatch of documents clear information. Reviewed on: 9th October 2024
Charity Anyika's avatar
Charity Anyika

Very good

5
Been using for over 10 years. Most competative Reviewed on: 9th October 2024
Kam's avatar
Kam

Going the extra mile to get the best quotation

5
My experience of Discount Insurance was them trying their hardest to make sure the quote absolutely suited my needs. Reviewed on: 9th October 2024
Martin S's avatar
Martin S

Thoroughly unsatisfactory.

1
I made a claim in February when the neighbour's builders caused a leak and movement in the party wall. There is no one point of contact as I was passed between departments. They did promptly send out a surveyor who agreed the cause. The loss adjuster then said it was not covered because it was the neighbours, something you would have thought covered. I had to go through legal cover which meant practically training as a lawyer. I asked for the report and estimate and was refused it which I needed to start the legal path. I spent many hours on this and gave up the will to live. I should have made an official complaint and also gone down the legal route but it is a full time job. I do not recommend them. The individuals I dealt with were very nice and understanding but a horrible experience. I am looking to change insurers. Traditionally the insurer contacts the neighbour's insurer and it is all taken care of. Reviewed on: 9th October 2024
Katherine M's avatar
Katherine M

Excellent Service..

5
The premium always comes on time and when I made a claim the repairs were done promptly. Reviewed on: 9th October 2024
Emma Maria Robertson's avatar
Emma Maria Robertson

Long time happy customer

5
I have used DI for years. Good value and straight forward service Reviewed on: 9th October 2024
Caro's avatar
Caro

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