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Discount Insurance: Landlord insurance reviews

View other Discount Insurance products
4.73
Based on 495 reviews, last reviewed 1st Aug 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Kendall - great customer service . Kendall - great customer service . . 100% 5star! Reviewed on: 1st August 2026
Bijal S's avatar
Bijal S

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim
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About this product

You can buy a Discount Insurance landlord insurance policy online in minutes.

Discount Insurance provide cover for houses, bungalows, maisonettes, flats, HMOs, shared accommodation and student accommodation. Discount Insurance also offer stand-alone legal expenses and rent guarantee insurance.

Discount Insurance landlord insurance reviews help you find out what it’s like to be a customer. If you’ve used Discount Insurance before, you can also leave a review and share your experience.

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Discount Insurance Landlord insurance reviews (495)

Quick to renew no no quibblingquibbling needed

5
Quick to renew no quibbling needed Reviewed on: 9th October 2024
Richard C's avatar
Richard C

All was done smoothly and professionally

5
All was done smoothly and professionally Reviewed on: 9th October 2024
Anne O's avatar
Anne O

quick and easy to sort out.

5
quick and easy to sort out. best price Reviewed on: 9th October 2024
Bruce G's avatar
Bruce G

Good service

4
Very good customer service .fast dispatch of documents clear information. Reviewed on: 9th October 2024
Charity Anyika's avatar
Charity Anyika

Very good

5
Been using for over 10 years. Most competative Reviewed on: 9th October 2024
Kam's avatar
Kam

Going the extra mile to get the best quotation

5
My experience of Discount Insurance was them trying their hardest to make sure the quote absolutely suited my needs. Reviewed on: 9th October 2024
Martin S's avatar
Martin S

Thoroughly unsatisfactory.

1
I made a claim in February when the neighbour's builders caused a leak and movement in the party wall. There is no one point of contact as I was passed between departments. They did promptly send out a surveyor who agreed the cause. The loss adjuster then said it was not covered because it was the neighbours, something you would have thought covered. I had to go through legal cover which meant practically training as a lawyer. I asked for the report and estimate and was refused it which I needed to start the legal path. I spent many hours on this and gave up the will to live. I should have made an official complaint and also gone down the legal route but it is a full time job. I do not recommend them. The individuals I dealt with were very nice and understanding but a horrible experience. I am looking to change insurers. Traditionally the insurer contacts the neighbour's insurer and it is all taken care of. Reviewed on: 9th October 2024
Katherine M's avatar
Katherine M

Excellent Service..

5
The premium always comes on time and when I made a claim the repairs were done promptly. Reviewed on: 9th October 2024
Emma Maria Robertson's avatar
Emma Maria Robertson

Long time happy customer

5
I have used DI for years. Good value and straight forward service Reviewed on: 9th October 2024
Caro's avatar
Caro

Good value for money policy wise but not easy to d...

4
Good value for money policy wise but not easy to deal with on claims and don't help you find workmen - and excess very big so they pay out virtually nothing and you pay more for excess than policy . Reviewed on: 9th October 2024
tb's avatar
tb

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