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EasyJet: Travel Insurance reviews

Name: Travel Insurance
Rating: 1.42 (12 reviews)

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1.34

Based on 12 reviews, last reviewed 27th Mar 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

2 star

84%

Latest highest rating:

4

I've a journey from London to barcelona which was go... I've a journey from London to barcelona which was good, but I've experience really rude customer service Reviewed on: 5th June 2024

Latest lowest rating:

1

Shockingly bad As others have said - this insurance is a waste of time and money. I couldn’t even get my policy documents from them the despite numerous calls and em... Read more Reviewed on: 27th March 2025

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About this product

Looking for Easyjet travel insurance reviews? At Smart Money People, we’re building the biggest independent collection of Easyjet travel insurance reviews online. If you’ve already taken out travel insurance cover in the past, let us know how it was, and help others by sharing your experience.

EasyJet Travel Insurance reviews (12)

Review of the EasyJet, Travel Insurance:

A total scam - don't touch it with a barge pole.

I broke my ankle a couple of weeks before going on holiday. As a solo traveller, I had nobody to help me, and the holiday would have been a waste of time and money as I was not mobile. After numerous irrelevant automated responses to my enquiry about making a claim, and hours for someone to answer the phone, I finally spoke to someone who told me what I needed to do to make a claim. I followed all Easyjet instructions - cancelled my flights, got proof I'd cancelled them (they insisted on that, which necessitated another round of irrelevant automated responses from them), got from the MIU that diagnosed the fracture and sent all the documents to them. After a week, they sent me an email asking for more documents, including a medical report from my GP (nothing from a hospital or specialist was acceptable), for which I would have to pay, They made clear that the cost of this report was not refundable in the claim. I am beyond angry. I am a pensioner who committed a significant portion of my savings to this holiday - the first in several years. I took out the insurance in good faith, but EasyJet and their partner insurer, Collinson, are making it as hard as possible to claim. It's a total scam, in my opinion. Reviewed on: 18th September 2023

Great experience

Good attitude from staff,no delays Reviewed on: 30th January 2019

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