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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

35% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

Enterprise Credit Union Loans reviews (1929)

Review of the Enterprise Credit Union, Loans:

The saff were really good and made the process easy...

The saff were really good and made the process easy Reviewed on: 23rd April 2025

Fast loans fast payment

Quick easy and reliable, great staff and work well to get the money you need! Reviewed on: 15th July 2025

Above and beyond value for money.

Customer adviser’s have always been so polite and understanding and will stay with you until every query has been answered and fully understood, also if needed a call back they have always been when they have said and so helpful can’t fault the services provided. Reviewed on: 15th July 2025

Everyone is helping, friendly and overall a brillian...

Everyone is helping, friendly and overall a brilliant experience. Reviewed on: 15th July 2025

I have been in credit union for over 10 years plu...

I have been in credit union for over 10 years plus . The people are very helpful be lost without it . Reviewed on: 15th July 2025

Excellent customer service and very compliant

Excellent customer service and very compliant Reviewed on: 15th July 2025

Wouldn't go anywhere else always happy to help the b...

Wouldn't go anywhere else always happy to help the best they can. Always get back to you. Reviewed on: 15th July 2025

Very helpful and friendly always help n advise what'...

Very helpful and friendly always help n advise what's best. Would be lost without the credit union been with them for nearly 18 years Reviewed on: 14th July 2025

Never had any issues, and have always been really he...

Never had any issues, and have always been really helpful Reviewed on: 14th July 2025

Brilliant all round

Brilliant customer service. Experienced staff. Easy and convenient. Reviewed on: 14th July 2025

Great staff great loans great service

The staff are very friendly and more than willing to go the extra mile to explain any questions in detail. Easy to understand and use the ECU app also . Great rates of pay for what you loan from the company. I would highly recommend for anyone to opt into there services Reviewed on: 14th July 2025

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