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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3346 reviews)

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4.96

Based on 3,346 reviews, last reviewed 18th Jul 2026

1456% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always go above and beyond to help and accommodate m... Always go above and beyond to help and accommodate my needs! Reviewed on: 18th July 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3346)

Credit union have been there for me financially when...

Credit union have been there for me financially when I needed the help the most, if I required a top up on my account it is always straight forward and processed fast, great company and great staff Reviewed on: 15th July 2026

Amazing loan company

A friend recommended credit union to me as I was struggling a bit during covid,I had 3 young mouths to feed and not being able to work as I am a qualified teaching assistant, so when my friend recommended enterprise Credit Union is was a bit sceptical about it with it being a loan company but I was desperate so I proceeded to get a loan with ECU and I will never look back, I was really easy and straight forward to apply, and there is always someone there to help you on the other end of a email or telephone call, and they are always quick to reply. The team at ECU are always there to help you even when you are struggling to pay back your loan and will work out a payment plan that you are comfortable with. They are very informative on when you can top up your loan via the app and the app is very usefull as you can contact them through it aswell. Reviewed on: 15th July 2026

Loans and savings

Always there when you need a little support. Never judge circumstances, this is not just about myself. Loads of people I know use enterprise and have done for years. 100% recommended them Reviewed on: 15th July 2026

Always helps me, great customer service and support.

Always helps me, great customer service and support. Reviewed on: 15th July 2026

Great experience, friendly staff

Great experience, friendly staff Reviewed on: 14th July 2026

So helpful and kind always, amazing services.

So helpful and kind always, amazing services. Helped alot with Christmas and birthdays Reviewed on: 14th July 2026

All ways fast and efficient and kind staff paige afe...

All ways fast and efficient and kind staff paige afellat Reviewed on: 14th July 2026

Always the best friendly staff who go above and beyo...

Always the best friendly staff who go above and beyond to help you Reviewed on: 14th July 2026

I called to put my loan application in as I struggle...

I called to put my loan application in as I struggle online and spoke to Jenny who went through everything with me, she made the experience plain sailing and was really helpful. Sharon was also really helped me and explained all the ins and outs of now having my loan. Reviewed on: 14th July 2026

Always received excellent customer service from my l...

Always received excellent customer service from my local credit unions whether its in relation to savings or loans. Reviewed on: 14th July 2026

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