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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

Always very helpful & kind to me & give me good advi...

Always very helpful & kind to me & give me good advice when applying for a product Reviewed on: 22nd July 2026

Amazing team always helped with any issues raised

Amazing team always helped with any issues raised Reviewed on: 22nd July 2026

Amazing service staff are amazing

Amazing service staff are amazing Reviewed on: 22nd July 2026

I have been with enterprise credit union for a good...

I have been with enterprise credit union for a good few years and it’s helped me and my kids out a lot. I have 2 children who have disability and 1 of them break things a lot and with ecu they have been incredibly a life saver for us Reviewed on: 22nd July 2026

Well mannered kind staff always happy to help.

Well mannered kind staff always happy to help. Reviewed on: 22nd July 2026

Easy to use app and if you struggle you can always c...

Easy to use app and if you struggle you can always call the branch via phone or in shop and the staff are happy to help with your enquiry Reviewed on: 21st July 2026

A Longstanding Member’s Honest Experience

I have been a member of Enterprise Credit Union for over 14 years and have always spoken highly of the organisation. Throughout that time, I have consistently praised its affordable loans, excellent customer service, and the positive experience I’ve had whenever I’ve dealt with the team. Reviewed on: 21st July 2026

I've had a good experience so far

I've had a good experience so far Reviewed on: 21st July 2026

It’s been Great and staff are lovely

It’s been Great and staff are lovely Reviewed on: 21st July 2026

Perfect way to save and get a loan at the same time!

Perfect way to save and get a loan at the same time! Helpful staff, wouldn’t go anywhere else. Reviewed on: 20th July 2026

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