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Evolution Money: Homeowner Loan reviews

Name: Homeowner Loan
Rating: 4.75 (444 reviews)

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4.75

Based on 444 reviews, last reviewed 22nd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

83%

14%

Latest highest rating:

5

Easy and fast with good customer service Easy and fast with good customer service Reviewed on: 22nd August 2024

Latest lowest rating:

1

Rates way too expensive. Rates way too expensive. Was initially told we couldn't have the loan due to affordability and then the money appeared. Can't get to speak to anyone ... Read more Reviewed on: 29th July 2024

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About this product

Evolution Money Homeowner Loan reviews (444)

Review of the Evolution Money, Homeowner Loan:

So friendly and helpful

I was extremely nervous but they managed to calm my nerves by being lovely and felt more like chatting to a friend rather a lender! Such lovely people Reviewed on: 17th June 2024

Reply from Evolution Money Thank you for your kind words! We’re glad to hear you had a great experience. Response date: 17th June 2024

Everything explained really clearly to me and felt l...

Everything explained really clearly to me and felt like they were there to help and were not judgemental. Gave me some really good advice and supported me through the application and everything was quick. Reviewed on: 13th June 2024

Reply from Evolution Money Thank you for your kind review. We appreciate your support! Response date: 13th June 2024

Loan agreement

Was a great experience everyone I dealt with was helpful and very responsive. Reviewed on: 13th June 2024

Reply from Evolution Money Great to hear you had a positive experience. Thank you! Response date: 13th June 2024

Great personal service with excellent clear communic...

Great personal service with excellent clear communications from all the staff I interacted with. Reviewed on: 13th June 2024

Reply from Evolution Money We’re happy to hear you’re satisfied. Thanks for your review! Response date: 13th June 2024

Evolution was easy to work with and effective for th...

Evolution was easy to work with and effective for the result we needed Reviewed on: 13th June 2024

Reply from Evolution Money Thank you for your feedback. We’re glad to have been of service. Response date: 13th June 2024

Application process great, account management lacking.

Very helpful and friendly to talk to and understood my situation well. The application process was a little more complicated than I expected and took some time to get everything sorted, but considering the checks required and the circumstances of the loan I was taking out, this was all understandable in hindsight. Everyone I spoke to was very helpful along the way though, so I was never left not knowing what to do or why I needed to do it. The only major downside really is there doesn't seem to be a way of tracking my loan, seeing how much is left to pay off or what's already been paid etc, outside of contacting them via phone. I would like this side of things to be a little more transparent and easy to access online, or via an app etc. so I can more easily track what I've paid and what I have left to pay etc. Reviewed on: 13th June 2024

Reply from Evolution Money Thank you for your honest feedback. We’re committed to improving. We’re happy you had a good overall experience. Thanks for sharing! Response date: 13th June 2024

Positive experience, definitely recommend!

I had a positive experience with Evolution and will rate them highly for their person-based, rather than computer-based, approval process. I had the opportunity to clarify my financial circumstances as being self-employed I have three sources of reliable incomes. Discussing these in details with the loan advisor at Evolution was necessary and key to establish affordability of my loan. Other lenders turned me down as I did not fully fit their computerised borrower profile. Reviewed on: 13th June 2024

Reply from Evolution Money Thank you for your kind review. We appreciate your support! Response date: 13th June 2024

Amazing service

They were great from start to finish Reviewed on: 13th June 2024

Reply from Evolution Money Great to hear you had a positive experience. Thank you! Response date: 13th June 2024

Very happy

Once I got passed the initial stages the service was excellent and the advisors very helpful and friendly Reviewed on: 13th June 2024

Reply from Evolution Money Thank you for your feedback. We’re glad to have been of service. Response date: 13th June 2024

very helpful

I was in a bad way and they were very helpful and got me out of it Reviewed on: 13th June 2024

Reply from Evolution Money Thank you for your kind words and support. We’re delighted you’re happy! Response date: 13th June 2024

Extremely efficient and helpful, fast process and ve...

Extremely efficient and helpful, fast process and very understanding Reviewed on: 13th June 2024

Reply from Evolution Money We appreciate your feedback and are glad you’re satisfied. Thanks! Response date: 13th June 2024

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