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Evolution Money reviews

Evolution Money logo
Rated Excellent 4.75/5

Evolution Money reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 588 product reviews

Average score of 4.75/5
5 star
84%
4 star
13%
3 star
1%
2 star
0%
1 star
2%
Reviews for Evolution Money have trended negatively over the past 90 days

Evolution Money’s Secured loan service shines for its friendly, helpful staff and clear communication that makes the whole process feel easy and supportive. Many found the loan application smooth and appreciated the personal touch over automated decisions. However, some felt the process dragged on with repeated document requests and found the interest rates quite steep, which dampened the experience a bit.

Positive themes

  • Evolution Money’s staff are friendly, helpful and make the process easy to follow.
  • Great communication kept me informed every step of Evolution Money’s Secured loan process.
  • Evolution Money’s Secured loan process is quick and efficient from start to finish.

Negative themes

  • Interest rates on Evolution Money’s Secured loan are often seen as quite high.
  • The application process can be slow and require repeated document requests.
  • Some found staff at Evolution Money condescending or pushy during Secured loan talks.
Summarised by AI
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About Evolution Money

Evolution Money specialise in providing tailored secured homeowner loans.

Evolution Money was launched in May 2011 with a vision to help consumers who needed access to funds but because of some level of adverse credit, no matter how small in their history, had been declined by other lenders.

Evolution Money began with just two members of staff but have seen incredible growth and are now based in Manchester city centre.

Evolution Money at a glance

Contact details

Phone
0161 814 9158
Email
[email protected]

Reviews for Evolution Money

Showing 11 of 588 company reviews Last reviewed within 7 days

Very good customer service and helped me figure out...

Secured loan 20th June 2026

Very good customer service and helped me figure out my finances and how I can have a better future

{"display":"R A","full_name":"R A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
R A
Rated Good 4.00/5
Read more product reviews

Great customer service

Secured loan 20th June 2026

We are currently in the middle of the process of getting a secure loan but at the moment everybody at evolution have been absolutely fantastic.... We are currently in the middle of the process of getting a secure loan but at the moment everybody at evolution have been absolutely fantastic. Have explained everything very clear and in a way that anybody could understand what they're signing up for. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Amazing communication very clear and helpful and und...

    Amazing communication very clear and helpful and understands every situation people may have

    {"display":"Robert b","full_name":"Robert b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Robert b 19th June 2026
  • 5.00/5

    The process could not have been simpler.

    The process could not have been simpler. The whole team made me feel at ease and answered all my questions swiftly and promptly. I cannot... The process could not have been simpler. The whole team made me feel at ease and answered all my questions swiftly and promptly. I cannot thank them enough for all their help and support. Read more Read less

    {"display":"Laila R","full_name":"Laila R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Laila R 18th June 2026
  • 5.00/5

    Very helpful and understanding and put your mind at...

    Very helpful and understanding and put your mind at ease and taking their time to listen to you I would recommend them to friends and family thank you

  • 5.00/5

    Helpful and Clear

    Being in a difficult position was worried it would be even more difficult to get sorted but Jack was great and went through in detail everything we needed to know.

    {"display":"Bradley S","full_name":"Bradley S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Bradley S 17th June 2026
  • 5.00/5

    Excellent service throughout.

    Excellent service throughout. Staff friendly and extremely helpful. Made me very comfortable

    {"display":"Joanna H","full_name":"Joanna H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Joanna H 16th June 2026
  • 5.00/5

    Really helpful and a lifeline

    Really helpful staff and looked at all options. Mark my mortgage advisor was really helpful and even gave me some advice moving forward with how... Really helpful staff and looked at all options. Mark my mortgage advisor was really helpful and even gave me some advice moving forward with how I use some accounts , which was harming my credit score that I didn’t know about. Read more Read less

    {"display":"Stacey S","full_name":"Stacey S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Stacey S 16th June 2026
  • 5.00/5

    Great service

    So far everything had gone smoothly

    {"display":"Sarah M","full_name":"Sarah M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Sarah M 16th June 2026
  • 5.00/5

    Callum took the time to listen to my circumstances h...

    Callum took the time to listen to my circumstances he was very empathetic and could see what had clearly happened with my financial situation. He... Callum took the time to listen to my circumstances he was very empathetic and could see what had clearly happened with my financial situation. He clearly explained everything and was so polite and professional and I was fully aware of what was being offered Read more Read less

    {"display":"Clare R","full_name":"Clare R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Clare R 16th June 2026
  • 5.00/5

    Friendly and Helpful Staff

    I was in need of a debt consolidation loan to help lower my interest rate and monthly payments. From the first phone call to the... I was in need of a debt consolidation loan to help lower my interest rate and monthly payments. From the first phone call to the last the staff very always helpful, patient and willing to explain and answer any questions I had. They made the whole process quick and painless with the loan being completed in under a week. Read more Read less

    {"display":"Bri -","full_name":"Bri -","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1667720.png"}}'s avatar
    Secured loan
    Bri - 16th June 2026

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