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Evolution Money reviews

Evolution Money logo
Rated Excellent 4.73/5

Evolution Money reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 570 product reviews

Average score of 4.73/5
5 star
84%
4 star
13%
3 star
1%
2 star
0%
1 star
2%
Reviews for Evolution Money have trended negatively over the past 90 days

Evolution Money’s Secured loan service shines for its friendly, helpful staff and clear communication, making the process feel personal and supportive. Many found the application straightforward and appreciated the quick funding once approved. However, some felt the process dragged on with repeated document requests and found the interest rates quite high, which dampened the experience.

Positive themes

  • Evolution Money’s staff were friendly, helpful and made the loan process easy and clear.
  • The application and funding process with Evolution Money was quick and efficient.
  • Evolution Money helped me consolidate debt and made repayments manageable.

Negative themes

  • The interest rates on Evolution Money’s Secured loan felt very high to many.
  • The loan process sometimes dragged on with repeated document requests and delays.
  • Some found communication patchy with slow responses or difficulty reaching staff.
Summarised by AI
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About Evolution Money

Evolution Money specialise in providing tailored secured homeowner loans.

Evolution Money was launched in May 2011 with a vision to help consumers who needed access to funds but because of some level of adverse credit, no matter how small in their history, had been declined by other lenders.

Evolution Money began with just two members of staff but have seen incredible growth and are now based in Manchester city centre.

Evolution Money at a glance

Contact details

Phone
0161 814 9158
Email
[email protected]

Reviews for Evolution Money

Showing 11 of 570 company reviews Last reviewed within 7 days

The experience was great - cannot fault - 5 stars..

Secured loan 7th June 2026

The experience was great, ran smoothly, quickl turnaround, and the staff was extremely helpful. So a big shout out for Sean, Jack and Lauren.

Rated Excellent 5.00/5
Read more product reviews

I didn’t contact evolution for a loan but being an e...

Secured loan 6th June 2026

I didn’t contact evolution for a loan but being an existing customer I was offered to top up our existing loan. After a discussion with... I didn’t contact evolution for a loan but being an existing customer I was offered to top up our existing loan. After a discussion with my wife we thought why not consolidate few debts we have. After going through some initial questions I found the agents questions were very condescending and patronising and felt literally like a naughty school boy getting told off because I put £10 on a football bet at the weekend. Again it was evolution that approached us for a loan but I felt I was asked to jump through hoops to get it over the line. After initially being told they could pay of most of it, it really didn’t help as we’re paying pretty much not better off. Maybe our fault, but I just found the agents very condescending and patronising. Read more Read less

Rated Terrible 1.00/5
Read more product reviews
  • 5.00/5

    Easy from start to finish.

    Throughout the whole process, I was kept informed at each stage of what was going on and what to expect going forward. Clear communication from... Throughout the whole process, I was kept informed at each stage of what was going on and what to expect going forward. Clear communication from everyone I spoke to via phone or email. Very easy from start to finish. Everyone was knowledgeable and offered the best solution. Read more Read less

  • 5.00/5

    Good customer service and easy process

    Good customer service and easy process

    {"display":"Daniel C","full_name":"Daniel C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Daniel C 5th June 2026
  • 5.00/5

    From start to finish, everyone involed were all prof...

    From start to finish, everyone involed were all professional, helpful and informative and very polite, infact extremly polite and they didn't at any point push... From start to finish, everyone involed were all professional, helpful and informative and very polite, infact extremly polite and they didn't at any point push anything and always checked that you understood everything and checked that you had read everything and were clear about all instructions, the team i have to say were all excellent. Read more Read less

    {"display":"Dougie C","full_name":"Dougie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Dougie C 3rd June 2026
  • 5.00/5

    Helpful, friendly, transparent & non-judgemental advice

    The staff were helpful, friendly, and non judgemental. I received very clear and transparent advice, and they made sure I understood all the pros and... The staff were helpful, friendly, and non judgemental. I received very clear and transparent advice, and they made sure I understood all the pros and cons before I made my final decision. I was really happy with the service I received - thank you! Read more Read less

    {"display":"Rebecca","full_name":"Rebecca","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Rebecca 2nd June 2026
  • 5.00/5

    Quick communication with very friendly professionals...

    Quick communication with very friendly professionals who made the process easy and stress free

    {"display":"Alicia m","full_name":"Alicia m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Alicia m 2nd June 2026
  • 5.00/5

    Very helpful all the way and explains everything so...

    Very helpful all the way and explains everything so you know all the in and out

    {"display":"Mark","full_name":"Mark","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Mark 1st June 2026
  • 5.00/5

    A very quick and friendly service.

    A very quick and friendly service. Great customer service over the phone and very quick payout

    {"display":"Craig","full_name":"Craig","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Craig 1st June 2026
  • 5.00/5

    I could not speak highly enough of the team at evolu...

    I could not speak highly enough of the team at evolution. In particular, Kane and Kyle were exceptional. Their diligent and empathetic approach was second... I could not speak highly enough of the team at evolution. In particular, Kane and Kyle were exceptional. Their diligent and empathetic approach was second to none, and they should both be commended on their professionalism, but also the manner in which they supported myself from my partner to get our loan approved. Read more Read less

    {"display":"Rehan H","full_name":"Rehan H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Rehan H 1st June 2026
  • 5.00/5

    Excellent service.

    Excellent service. Highly recommended

    Products from Evolution Money

    Showing all products offered by Evolution Money

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