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Evolution Money reviews

Evolution Money logo
Rated Excellent 4.73/5

Evolution Money reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 765 product reviews

Average score of 4.73/5
5 star
84%
4 star
13%
3 star
1%
2 star
1%
1 star
2%
Reviews for Evolution Money have trended positively over the past 90 days

Evolution Money’s Secured loan service shines for its friendly, helpful staff and clear communication that makes the whole process feel easy and supportive. Many found the loan application smooth and appreciated the personal touch over automated decisions. However, some felt the process dragged on with repeated document requests and found the interest rates quite steep, which dampened the experience a bit.

Positive themes

  • Evolution Money’s staff are friendly, helpful and make the process easy to follow.
  • Great communication kept me informed every step of Evolution Money’s Secured loan process.
  • Evolution Money’s Secured loan process is quick and efficient from start to finish.

Negative themes

  • Interest rates on Evolution Money’s Secured loan are often seen as quite high.
  • The application process can be slow and require repeated document requests.
  • Some found staff at Evolution Money condescending or pushy during Secured loan talks.
Summarised by AI
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About Evolution Money

Evolution Money specialise in providing tailored secured homeowner loans.

Evolution Money was launched in May 2011 with a vision to help consumers who needed access to funds but because of some level of adverse credit, no matter how small in their history, had been declined by other lenders.

Evolution Money began with just two members of staff but have seen incredible growth and are now based in Manchester city centre.

Evolution Money at a glance

Contact details

Phone
0161 814 9158
Email
[email protected]

Reviews for Evolution Money

Showing 11 of 765 company reviews Last reviewed within 7 days

Brilliant customer service and speedy process

Secured loan 6th July 2026

Georgia was fantastic from start to finish. Very helpful and seemed like she genuinely wanted to help. When a problem came up, she was very... Georgia was fantastic from start to finish. Very helpful and seemed like she genuinely wanted to help. When a problem came up, she was very quick to come up with a solution and get things back on track very quickly. Funds were received very quickly after everything was approved and had little to no hassle in any of the process. Read more Read less

Rated Excellent 5.00/5
Read more product reviews

First Class quality service

Secured loan 5th July 2026

I could not havd asked for a more friendly and helpful staff. They directed in the best way possible, advised me and made me feel... I could not havd asked for a more friendly and helpful staff. They directed in the best way possible, advised me and made me feel at ease throughout. The whole process was extremely smooth with no stress Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Very helpful in getting me the best deal and excelle...

    Very helpful in getting me the best deal and excellent communication throughout the whole procedure leading to payout

    {"display":"Emi","full_name":"Emi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Emi 5th July 2026
  • 5.00/5

    Fantastic service from start to finish and all sorte...

    Fantastic service from start to finish and all sorted within a matter of days. No glitches or issues along the way. Methods of communication were excellent.

  • 5.00/5

    fantastic service - was so easy and informative.

    fantastic service - was so easy and informative. Very organised simple and considered service

  • 5.00/5

    Easy to deal with and very quick

    Easy to deal with and very quick

  • 5.00/5

    Brilliant team helpful every step of the way

    Brilliant team helpful every step of the way

    {"display":"Agata W","full_name":"Agata W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Agata W 5th July 2026
  • 5.00/5

    Responsible lender.

    They declined my secure loan as they were able to identify some issue on my affordability which fair as a responsible lender you expect.

    {"display":"Ralph","full_name":"Ralph","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Ralph 5th July 2026
  • 1.00/5

    Unprofessional

    I have heard nothing at all for weeks now. I find this very unprofessional. There has been no communication at all. I have even left... I have heard nothing at all for weeks now. I find this very unprofessional. There has been no communication at all. I have even left a message asking Paige to phone me to update me, but absolutely nothing. Read more Read less

  • 5.00/5

    Easy to use good fair advice friendly staff clear an...

    Easy to use good fair advice friendly staff clear and concise communication

  • 5.00/5

    Excellent agents who thoroughly investigated my circ...

    Excellent agents who thoroughly investigated my circumstances to present me with the best deal,clear next steps given during the journey

    Products from Evolution Money

    Showing all products offered by Evolution Money

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