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Evolution Money: Secured loan reviews

Name: Secured loan
Rating: 4.75 (568 reviews)

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4.75

Based on 568 reviews, last reviewed 5th Jun 2026

10100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy from start to finish. Throughout the whole process, I was kept informed at each stage of what was going on and what to expect going forward. Clear communication from everyo... Read more Reviewed on: 5th June 2026

Latest lowest rating:

1

AVOID! Sell a kidney if you have to What a complete waste of time and energy! I applied for a secured loan 22 days ago and was told that Evolution Money were one of the quicker paying lo... Read more Reviewed on: 22nd September 2025

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About this product

Evolution Money specialise in providing tailored secured homeowner loans.

You can borrow from £5,000 to £105,000 with terms from three to 20 years. Check your eligibility for an Evolution Money secured loan without any impact on your credit score.

Evolution Money reviews help you find out what it’s really like to be a customer. If you’ve used Evolution Money before, you can also leave a review and share your experience.

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Evolution Money Secured loan reviews (568)

Decent service and outcome but long winded system

although the whole experience takes a lot of time with lots of phone calls requesting lots of information it worked out well in the end Reviewed on: 21st April 2026

Reply from Evolution Money Thank you for your honest feedback. Delighted to hear you’re satisfied with our service. Thank you! Response date: 22nd April 2026

Was really straight forward and the support completi...

Was really straight forward and the support completing the application was excellent very helpful Reviewed on: 19th April 2026

Reply from Evolution Money We appreciate your positive feedback. Thanks for choosing Evolution Money! Response date: 20th April 2026

Incredibly helpful throughout!

Evolution Money were incredibly helpful throughout the process of my secured loan. Everyone I spoke to was very knowledgeable and could answer all of my questions. I didn't feel hurried or pushed to make any decisions. Reviewed on: 18th April 2026

Reply from Evolution Money Delighted to hear you’re satisfied with our service. Thank you! Response date: 20th April 2026

Rushed but efficient process

Obtaining a secured loan is obviously a complex process however it did seem at times that evolution money representatives were rushing and had no awareness that as someone who works fulltime, I am not available from 8-6 and in my opinion calls in the evening should be accommodated more. I was always under pressure to be available before seven and drive home from work quickly to be available. Reviewed on: 18th April 2026

Reply from Evolution Money Thank you for sharing your feedback. We recognise that applying for a secured loan can take time and we aim to support customers throughout the process. Our advisers work within set hours, and while we have previously trialled extended evening and weekend availability, this did not prove effective for us. We understand that availability during the day can be difficult when you are working full time, and your feedback is helpful. We will share this with the relevant teams as we continue to review how we support customers with different schedules. We appreciate you taking the time to highlight your experience. Response date: 20th April 2026

Evolution helped us get a loan for our new kitchen

Evolution Money helped us secure a loan for our new kitchen. They were in contact with us throughout the process and explained everything properly. They have real people that look at your affordability and not just a computer that looks at your credit score, once they have everything they contact you and explain everything again so you understand all the terms of the loan, and the money was received when they said it would be. Fantastic service would recommend! Reviewed on: 18th April 2026

Reply from Evolution Money Thank you for your kind words! We’re glad to hear you had a great experience. Response date: 20th April 2026

Quick and easy , very friendly , easy to use...

Quick and easy , very friendly , easy to use Reviewed on: 18th April 2026

Reply from Evolution Money Thanks for your review! We’re happy you had a good experience. Response date: 20th April 2026

Ok Service but very poor at communicating

It took well over a month for our application, I had to keep on chasing them for an answer on it. It then took a really helpful agent that worked on the sales side to get the loan processed Reviewed on: 17th April 2026

Reply from Evolution Money Thank you for sharing your feedback. We provide updates as applications progress, however there can sometimes be periods where the team is reviewing information before the next step can be confirmed. We appreciate that delays and the need to chase for updates can be frustrating. We are pleased to hear that one of our advisers was able to support you and help move things forward. We take feedback seriously and will share your comments with the relevant teams to help improve communication across the process. Response date: 20th April 2026

Great Service

I cannot express how happy I was with the service I received, it was soo smooth from start to finish and I would highly recommend to friends and family. Reviewed on: 17th April 2026

Reply from Evolution Money Your positive feedback means a lot to us. Thank you! Response date: 20th April 2026

from application to receiving the money, I was fully...

from application to receiving the money, I was fully involved, and every step explained to detail. Reviewed on: 17th April 2026

Reply from Evolution Money We’re thrilled you’re pleased with our service. Thanks for sharing! Response date: 20th April 2026

Smooth process from start to finish

Smooth process from start to finish Reviewed on: 17th April 2026

Reply from Evolution Money Thank you for your kind review. We appreciate your support! Response date: 20th April 2026

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Evolution Money: Secured loan reviews

10100% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Evolution Money: Secured loan now

Evolution Money Secured loan reviews (568)

Decent service and outcome but long winded system

Was really straight forward and the support completi...

Incredibly helpful throughout!

Rushed but efficient process

Evolution helped us get a loan for our new kitchen

Quick and easy , very friendly , easy to use...

Ok Service but very poor at communicating

Great Service

from application to receiving the money, I was fully...

Smooth process from start to finish

Review Evolution Money: Secured loan now

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