Great service

Great service receiver - very informative

Reviewed on 23rd September 2018

REW

Friendly firm to deal with

Let's face it, if you need a loan, you need to be sensible. As long as you agree on a deal that YOU can afford (which I did) and YOU make sure you keep up payments (which I do), it does what it says on the tin. As with any firm / bank who lend money,... Read more

Let's face it, if you need a loan, you need to be sensible. As long as you agree on a deal that YOU can afford (which I did) and YOU make sure you keep up payments (which I do), it does what it says on the tin. As with any firm / bank who lend money, they aren't in business to do us any favours. Be sensible, borrow what you need / can afford and it's fine. Take risks with the amount you borrow and fail to keep it up, expect a problem BUT this is not specific to Arrow Loans, it's the same with every single lender in the UK!

Reviewed on 10th January 2018

Bob Hollingsworth

Exorbitant charges if hard times hit.

We had a 10 year secured loan. About half way through we had a disaster and missed several payments. This was agreed to be split up into the rest of the loan term. We stick to the arrangement only to be told that we had £2000 in late charges and £2000 ... Read more

We had a 10 year secured loan. About half way through we had a disaster and missed several payments. This was agreed to be split up into the rest of the loan term. We stick to the arrangement only to be told that we had £2000 in late charges and £2000 in interest at the end of the loan still to pay. At no point had this been made clear and I feel that we are being bullied because of a bad time. All the money has been paid back as agreed in the term agreed. Man at the bottom getting hit hardest as usual. They have no mercy or sympathy. Never again.

Reviewed on 25th April 2017

Anonymous