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first direct: Bonus Saving Account reviews

4.93
Based on 34 reviews, last reviewed 15th Sep 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
3%
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3%
2 star
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0%
1 star
See only 1 star reviews
0%

Latest highest rating:

5

I'm on my 3rd Bonus savings account. I'm on my 3rd Bonus savings account. I save a regular monthly amount, you can save up to £300 per month and you get an excellent interest rate Reviewed on: 15th September 2024
FawcettSA's avatar
FawcettSA

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

first direct Bonus Saving Account reviews (34)

Review of the first direct, Bonus Saving Account:

You never know if it's a good or bad bank until something goes wrong

5
My bank messed up - they had inputted some details wrong about a direct debit that should have been entering my saving account, meaning I had not been saving as much as I thought. On discovering this they were fantastic at putting it right with minimal fuss and ensuring I did not lose out in any way. Super Bank - friendly staff on the phone. Reviewed on: 8th November 2018

Excellent

5
Top product for me great customer service Reviewed on: 9th March 2023

Great Bank

5
Love first direct for my personal banking Reviewed on: 7th March 2023

Absolute bonus

5
Interest rate on this account recently hiked to 7%, top customer service ratings, simple/ basic online banking via app. Safe & secure in the knowledge you are banking with the best. Reviewed on: 31st January 2023

Highest current interest

5
FD regular saver currently has the highest interest rate. Customer service is very good and speedy. Reviewed on: 18th January 2023

Bonus Interest!

5
First Direct are now paying 7% interest per annum on their Bonus Saver account, which is significantly higher than all their competition Reviewed on: 12th January 2023

Fantastic trustworthy service

5
First Direct is different to other banks, telephone and online banking 24 hours, and always very friendly staff. Reviewed on: 12th January 2022

First in line

5
First Direct is a bank like no other. So easy to deal with . Always helpful and not in a pushy way. Reviewed on: 14th November 2019

Always efficient and user friendly

5
I have banked with 1st Direct for 17 years and cannot fault it. If I need to telephone them the call is quickly answered by a person, not an automated machine. That person can usually deal with almost all queries and if I have to be transferred there is no delay. The staff are always friendly, helpful and efficient. The Internet banking site is very secure,easy to negotiate and clear to understand. The monthly saver account currently offers the best interest rate of any other bank. Reviewed on: 5th November 2019

Best bank account

5
everything about them is just great Reviewed on: 9th January 2019

A really good introductory offer and excellent service

5
5% interest for a year is untouchable. A great welcome offer for opening a new account. They are also a very well established internet bank, so have lots of experience and innovation behind them. Reviewed on: 14th December 2018

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