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Geoffrey Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.69 (289 reviews)

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4.20

Based on 289 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Poor Customer Service

I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t know what they are talking about - unhelpful- give out incorrect advice. Reviewed on: 24th August 2024

IT'S SO EASY

THE STAFF HELPED SO MUCH WHEN WE CHANGED OUR INSURANCE ,WITH MY HUSBAND UNDER GOING TREATMENT FOR PROSTATE CANCER WE HAD A FEW COMPUTER AND MEMORY PROBLEMS BUT THEY WERE VERY HELPFUL AND UNDER STANDING. Reviewed on: 24th August 2018

INSURANCE WITH AN ASSURED SERVICE

My insurance request was dealt with in a thoroughly professional,polite and straight forward manner.Each step was easy to comprehend and done in a relaxed way with no undue haste Reviewed on: 24th August 2018

car insurance

good value for money, excellent service, easy to use online or over the phone Reviewed on: 24th August 2018

Excellent friendly service and advice

Good reliable provider with knowledgeable staff. Reviewed on: 24th August 2018

Renewed with Geoffrey for second year

Customer service very good, always very helpful and was persuaded to renew for another year even though we called to cancel for a cheaper quote! We didn't have to make a claim but had a few in year amendments which were very easy to make, just watch the amendment fees! Reviewed on: 24th August 2018

Efficient & good value

Easy to take out insurance & if there is a problem your just one phone call away from it being sorted. Staff are very efficient & professional, prices seem to be the best for a great product. Reviewed on: 24th August 2018

Easy Geoffrey

Geoffrey insurance have been extremely helpful, quick and easy to access. Reviewed on: 24th August 2018

so easy to renew policy, hassle free

Excellent service throughout , pleasent staff which were very helpful and understanding, a quality which is rare these days. Well done Geofffrey Insurancre. Reviewed on: 24th August 2018

Best value and efficient insurance

To me Geoffrey insurance have been the best insurance I have had due to value of money because my insurance premium reduced and that's not usual practice and also customer service is excellent so thanks Geoffrey insurance Reviewed on: 24th August 2018

Best car insurance company out there

I have been with them for 5 years, they are always competitive, u can get through on the phones quickly, fantastic customer service which is rare nowadays. This year marks the 5th year for me, and without me even ringing up to discuss my annual renewal, I received a lovely easy to follow video explaining all my current cover and actually offering me a great discount for being a loyal customer. Lovely surprise and great annual saving. Thanks Geoffrey’s. Reviewed on: 24th August 2018

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