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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.66 (291 reviews)

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4.31

Based on 291 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Avoid this company They tried to keep charging me for a policy on a car thy wrote off and took away. When i tried to complain about this the person on the phone would ju... Read more Reviewed on: 17th June 2025

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car insurance reviews (291)

Prejudiced against the older car!

After entering lots of information on numerous screens to get my quote, a message came up at the end saying they couldn't offer one. I rang up to find out why, as I have no convictions, never been refused insurance, don't have a high risk job etc, and I was told my car's too old.... As the registration of my car brought up all its details at the beginning of the whole process, it would have been helpful to have had this information at the start. I couldn't find out why cars older than 15 are excluded, and I haven't come across this with other insurers. Room for improvement for Geoffrey - well-maintained older cars with low risk drivers shouldn't be excluded from your policies. Reviewed on: 28th August 2018

second hand car

As I needed a second hand car to get me about locally I was looking for cheap insurance. That is exactly what I got and good cover as well with the minimum of fuss just the way I like it. Reviewed on: 27th August 2018

superb service

First class service, helpful advice Reviewed on: 27th August 2018

Customer services

After 4 years I cannot say anything bad about this insurance company and customer services are 100%. 5 STARS. Reviewed on: 26th August 2018

very professional very customer friendly and the best bit they offer the best prices

excellent service keeps you informed of any new offers to existing customers not like other insures only offered to new customers. Reviewed on: 26th August 2018

Professional,friendly and efficient.

the website is well thought out and helpful. the staff are highly efficient, helpful and get the job done quick. Reviewed on: 26th August 2018

Brilliant customer service, lovely people, excellent prices

I've been with Geoffrey, and its predecessor name, for about five years now and I just couldn't see myself changing. The staff are super, the prices competitive, and nothing is too much trouble. This is what an insurance company should be - and most of the others could learn a lot from Geoffrey. Reviewed on: 26th August 2018

Simple choice

SElecting and purchasing car insurance was simple and an easy choice as the levl of cover and what is covered gave us the best value for money for our cover. Easy to use website and the payment process was painless Reviewed on: 25th August 2018

product covers really well

really very helpful answered all my questions so I understood and a good price without having to haggle Reviewed on: 25th August 2018

Great Customer Service

Having never heard of Geoffrey Insurance before I was a little bit wary. After reading reviews I decided to give them a go and I'm glad I did Reviewed on: 25th August 2018

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