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Geoffrey Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.69 (289 reviews)

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4.20

Based on 289 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car Insurance reviews (289)

superb service

First class service, helpful advice Reviewed on: 27th August 2018

Customer services

After 4 years I cannot say anything bad about this insurance company and customer services are 100%. 5 STARS. Reviewed on: 26th August 2018

very professional very customer friendly and the best bit they offer the best prices

excellent service keeps you informed of any new offers to existing customers not like other insures only offered to new customers. Reviewed on: 26th August 2018

Professional,friendly and efficient.

the website is well thought out and helpful. the staff are highly efficient, helpful and get the job done quick. Reviewed on: 26th August 2018

Brilliant customer service, lovely people, excellent prices

I've been with Geoffrey, and its predecessor name, for about five years now and I just couldn't see myself changing. The staff are super, the prices competitive, and nothing is too much trouble. This is what an insurance company should be - and most of the others could learn a lot from Geoffrey. Reviewed on: 26th August 2018

Simple choice

SElecting and purchasing car insurance was simple and an easy choice as the levl of cover and what is covered gave us the best value for money for our cover. Easy to use website and the payment process was painless Reviewed on: 25th August 2018

product covers really well

really very helpful answered all my questions so I understood and a good price without having to haggle Reviewed on: 25th August 2018

Great Customer Service

Having never heard of Geoffrey Insurance before I was a little bit wary. After reading reviews I decided to give them a go and I'm glad I did Reviewed on: 25th August 2018

Best company I've insured with in 45yrs.

This is my second year with the company. My insurance was less this year than my first year's costs. I have found them very polite and helpful any time I phoned with a query, and very compassionate when I phoned recently to say that I had been diagnosed with endometrial cancer and was about to have surgery (following instructions given in literature received from the hospital). When I returned home after surgery there were beautiful roses waiting for me that Charlotte and the team had sent to boost my recovery. I have told friends and family about this wonderful surprise in the past few weeks, and everyone has been amazed at the care and compassion shown. Most stating that they've never heard of any insurers giving anything to customers without the customer having to claim and often fight for compensation! Reviewed on: 25th August 2018

110% amazing

Excellent customer service, great deals, 110% satisfaction. This is the only company ive come across where everything is easy to set up find information. Would highly recommend Reviewed on: 25th August 2018

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