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Geoffrey Insurance: Car Insurance reviews

4.20
Based on 289 reviews, last reviewed 24th Aug 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024
Rosey B's avatar
Rosey B

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024
Charlotte Douglas's avatar
Charlotte Douglas

About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Poor Customer Service

1
I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t know what they are talking about - unhelpful- give out incorrect advice. Reviewed on: 24th August 2024

Easiest Insurance Co. I've ever dealt with!

5
Nothing more to say................................ Reviewed on: 23rd August 2018

mr david cook

5
Very easy to deal with and good service all the way through Reviewed on: 23rd August 2018

Excellent

5
Excellent service from their help desk. Reviewed on: 23rd August 2018

Value

5
Very easy to deal with, very pleasant staff and good vslue. Reviewed on: 23rd August 2018

Excellent all round

5
the young lady that I deal with, is always very happy, helpful and professional, a real pleasure to talk to Reviewed on: 23rd August 2018

So easy to deal with

5
Geoffrey Insurance looks after their customers and is so easy to deal with, if you have to contact them they are so courteous and helpful with any information you require Reviewed on: 23rd August 2018

Car insurance

4
Easy to deal with, the staff were very helpful and everything went through smoothly Reviewed on: 23rd August 2018

Very happy with this Insurance company.

5
I was really pleased when it came to renewing my annual subscription as it actually went down. That's a first. I am much more likely to continue using this company! Reviewed on: 23rd August 2018

My personal experience

5
This insurance company puts its existing customers first on renewal, I appreciate that. Reviewed on: 23rd August 2018

I have always been pleased wth the service and efficiency.

4
I have never had a claim, but I am sure it would be handled well. Prices are competitive. Reviewed on: 23rd August 2018

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