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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.66 (291 reviews)

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4.31

Based on 291 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Avoid this company They tried to keep charging me for a policy on a car thy wrote off and took away. When i tried to complain about this the person on the phone would ju... Read more Reviewed on: 17th June 2025

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car insurance reviews (291)

Very happy with this Insurance company.

I was really pleased when it came to renewing my annual subscription as it actually went down. That's a first. I am much more likely to continue using this company! Reviewed on: 23rd August 2018

My personal experience

This insurance company puts its existing customers first on renewal, I appreciate that. Reviewed on: 23rd August 2018

I have always been pleased wth the service and efficiency.

I have never had a claim, but I am sure it would be handled well. Prices are competitive. Reviewed on: 23rd August 2018

Good value; excellent service; great car insurance.

Setting up the insurance was quick and easy. I got exactly the cover I needed with a "no-fuss" routine that was straightforward and quick. Perfect insurance at a great price: NB The Personalised welcome video was great! Reviewed on: 23rd August 2018

Best Value. Best Customer Service. Best Information Website ever!

One of the easiest insurances to set up online, with superb follow-through information via a short video that really did inform! Changing vehicle mid-term was quick and simple with extremely pleasant and helpful customer service staff. Renewal price was slightly higher but gave much better value than cheaper insurances on comparison sites. Reviewed on: 23rd August 2018

good customer service

good customer service and provided all the answers to my questions, fix and effective Reviewed on: 23rd August 2018

Premium reduced on renewal

Very pleased with this (local to me) insurance company. Now in my second year with them and, without my asking, they spontaneously reduced my premium for year 2018/2019. As I am living on a pension this was very good news. Reviewed on: 23rd August 2018

Amazing insurance company

This company is really amazing. Everything details is easy, quick, fast, easy understanding, cheap the person is always helpful and full of positive energy. I keep the fingers crossed Reviewed on: 23rd August 2018

had not been with them long had a problem dealt with first class and have recomended them to others

had a driver hit and run could not have dealt with the problem more professionaly settled the claim very understanding Reviewed on: 23rd August 2018

Best service in the industry

Having become ever more disappointed with the service from 'call centres' it was a refreshing change when I first dealt with G I earlier this year. They were friendly and efficient and from start to finish I felt like a valued customer. I will certainly recommend them and use them as other policies come up for renewal Reviewed on: 23rd August 2018

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