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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.61 (296 reviews)

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4.15

Based on 296 reviews, last reviewed 26th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

85%

3 star

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025

Latest lowest rating:

1

Avoid!! worst customer services i have ever seen! Avoid at all costs! This has to be the worst company to deal with over the phone and via email, no departments are linked and they are not even aware ... Read more Reviewed on: 26th January 2026

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car insurance reviews (296)

good customer service

good customer service and provided all the answers to my questions, fix and effective Reviewed on: 23rd August 2018

Premium reduced on renewal

Very pleased with this (local to me) insurance company. Now in my second year with them and, without my asking, they spontaneously reduced my premium for year 2018/2019. As I am living on a pension this was very good news. Reviewed on: 23rd August 2018

Amazing insurance company

This company is really amazing. Everything details is easy, quick, fast, easy understanding, cheap the person is always helpful and full of positive energy. I keep the fingers crossed Reviewed on: 23rd August 2018

had not been with them long had a problem dealt with first class and have recomended them to others

had a driver hit and run could not have dealt with the problem more professionaly settled the claim very understanding Reviewed on: 23rd August 2018

Best service in the industry

Having become ever more disappointed with the service from 'call centres' it was a refreshing change when I first dealt with G I earlier this year. They were friendly and efficient and from start to finish I felt like a valued customer. I will certainly recommend them and use them as other policies come up for renewal Reviewed on: 23rd August 2018

The ease of dealing with Geoffrey

It is very simple to contact Geoffrey and the staff are very helpful and courteous. I have just received by renewal terms which are less than last year without prompting. Will definitely be renewing with Geoffrey Reviewed on: 23rd August 2018

Geofreeis carefree

Simple and quick. No one wasting your time with stuff u don't need Reviewed on: 23rd August 2018

very helpful

having not had my own insurance for a number of years ( always a named driver on my husbands) Geoffrey gave me a quote that beat everyone's and were extremely helpful Thank you Geoffrey Reviewed on: 23rd August 2018

Pleasant , helpful service.

Always able to speak to a person who understands you. Efficient and helpfull Reviewed on: 23rd August 2018

My number one for car insurance

Fantastic customer service and quotes are always low , but they never compromise on cover. Geoffrey insurance are always my first point of call ,as you talk with polite,helpful advisors not a machine. Well done Geoffrey Insurance Reviewed on: 23rd August 2018

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