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Geoffrey Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.69 (289 reviews)

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4.19

Based on 289 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Poor Customer Service

I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t know what they are talking about - unhelpful- give out incorrect advice. Reviewed on: 24th August 2024

excellent customer service

I have ensured family to consider Geoffrey insurance when renewing policy Reviewed on: 2nd September 2018

Competitive Pricing

I spoke to a rep from geoffreys insurance, who made the purchase of the policy a smooth transaction. He was friendly & courteous Reviewed on: 1st September 2018

Easy

Easy to arrange and renew, video provided comprehensive guide on what to do if you need to contact them or have an accident. Reviewed on: 1st September 2018

Great company at affordable prices

They have been fantastic to deal with when I needed a new windscreen or needed to change address etc no extra charges unless really needed highly recommend Reviewed on: 1st September 2018

Excellent customer service

Professional, friendly, efficient service. Excellent value for money and being able to discuss best options with a real person who gives you confidence in the them and the product speaks volumes. Would always recommend them. Reviewed on: 1st September 2018

Fantastic all round service!

Caring, understanding and very clear and patient at all times. Easy to get hold of and feels good to support a business local to us. Even though the renewal price was slightly more, I was ready to pay because the service was so good and reliable and customer care excellent. They called me back when it was convenient just before my renewal (pre-arranged) and sorted things out for us. Have been with them for 2 years now and won't be leaving in a hurry... Thank you Geoffrey Insurance :) Reviewed on: 1st September 2018

Easiest to communicate with

Friendly and helpful staff who are very professional and understanding as regards clients requirements. Can talk to a human instead of a machine. This is the human touch often missing in today's business dealings. Reviewed on: 31st August 2018

Incredible service and value

From the moment inquired about my car insurance I was treated like a real person 10 out of 10 Reviewed on: 31st August 2018

Best service best quote

The title says it all. Easy comminication friendly service Reviewed on: 31st August 2018

Great Experience

Straightforward application, very helpful staff and a good price which didn't go through the roof in the second year. All in all a happy experience! Reviewed on: 31st August 2018

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