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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.83 (198 reviews)

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4.71

Based on 198 reviews, last reviewed 5th Dec 2024

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

I joined Great Western Credit Union a few years ago. I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a loan every ch... Read more Reviewed on: 5th December 2024

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (198)

Review of the Great Western Credit Union, Savings:

I have saving with gwcu for a long time .

I have saving with gwcu for a long time .I love saving with this company,I have to wait a few hours until I get my money which really makes me think if I really need it or not .so I seem to save better . There's great communication between me and gwcu .I have phoned in the past with queries and things were sorted out with no problem. Overall I'm very happy with the service. Reviewed on: 4th September 2024

Reply from Great Western Credit Union Hi Deb, Thank you so much for your lovely review! We’re delighted to hear that you’ve had such a positive experience saving with us, and that it's helped you think carefully about your savings goals. It's great to know that our communication and support have made a difference whenever you've needed assistance. We truly appreciate your loyalty and are thrilled to hear you're happy with our service. We look forward to continuing to support you in your savings journey! Warm regards, Emily Response date: 23rd September 2024

Savings

Have always been encouraged to save and budget using my GW CU account. Has put me in the healthiest financial position I have ever been in! Reviewed on: 8th July 2021

Best banking/ financial service

I have been with them for nearly 10 years now. It always amazes me the way customer service is getting better. When I became customer here, it was already providing great service. So one can imagine their level now. Interestingly, they are keen on getting better. During pandemic also they have shown excellent service. With time the union is also improving its financial products. The winner obviously is the ethical banking and local focused. I support this institution. I hope it will grow even bigger and continue to serve and help local communities and economy. Reviewed on: 8th July 2021

Safe savings

Its good to know my savings are safe but accessible. Easy to pay into and easy to cash out. Reviewed on: 8th July 2021

Great service...

Excellent customer service, great way to save money safely... Reviewed on: 8th July 2021

customer service

Superb customer service. Each time I have contacted them, they have been very quick, polite & helpful and resolved my issue very professionally. Well done SWCU and thank you. Reviewed on: 8th July 2021

Excellent service

Excellent service, Always helpful and polite Reviewed on: 8th July 2021

Simple savings product

Joining was simple and rewarded by a bonus at the time. Acc ess to the acount details via the internet is simple and staff are always available to help Reviewed on: 8th July 2021

The staff are very approachable and friendly.

I've always had best of experience on the phone and online especially during this pandemic Reviewed on: 8th July 2021

Very supportive

Very supportive . Easy to use and access. Reviewed on: 8th July 2021

Very easy to use

I was able to get a loan to help with my first time rent and was able to pay an affordable amount over the months now I have paid it off which I am very happy with that western credit union you made my life very easy Reviewed on: 8th July 2021

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