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Great Western Credit Union: Savings reviews

4.70
Based on 270 reviews, last reviewed 31st Jul 2025
116% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Very impressed with the quality and prompt response... Very impressed with the quality and prompt response to any questions or queries excellent service Reviewed on: 31st July 2025
Pete G's avatar
Pete G

Latest lowest rating:

1

Look elsewhere Your just a number on a computer and then I get an email with monthly news on saying there supporting pride month!!! I hate is happening to Great Brit... Read more Reviewed on: 19th June 2025
Jason e's avatar
Jason e

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (270)

MOST HELPFUL

5
I put money into the Credit Union, not for profit but because their beliefs correspond to mine. Their system puts almost all commercial banks to shame. Reviewed on: 9th July 2021

The service

5
THE wonderful and very helpful service that my wife & I always get from the very brilliant staff at the Dorchester office in Dorset !!! Reviewed on: 9th July 2021

Best banking ever

5
Been with this bank for some time rate them very highly Reviewed on: 8th July 2021

Savings

5
Have always been encouraged to save and budget using my GW CU account. Has put me in the healthiest financial position I have ever been in! Reviewed on: 8th July 2021

Best banking/ financial service

5
I have been with them for nearly 10 years now. It always amazes me the way customer service is getting better. When I became customer here, it was already providing great service. So one can imagine their level now. Interestingly, they are keen on getting better. During pandemic also they have shown excellent service. With time the union is also improving its financial products. The winner obviously is the ethical banking and local focused. I support this institution. I hope it will grow even bigger and continue to serve and help local communities and economy. Reviewed on: 8th July 2021

Safe savings

5
Its good to know my savings are safe but accessible. Easy to pay into and easy to cash out. Reviewed on: 8th July 2021

Great service...

5
Excellent customer service, great way to save money safely... Reviewed on: 8th July 2021

customer service

5
Superb customer service. Each time I have contacted them, they have been very quick, polite & helpful and resolved my issue very professionally. Well done SWCU and thank you. Reviewed on: 8th July 2021

Excellent service

5
Excellent service, Always helpful and polite Reviewed on: 8th July 2021

Simple savings product

5
Joining was simple and rewarded by a bonus at the time. Acc ess to the acount details via the internet is simple and staff are always available to help Reviewed on: 8th July 2021

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