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Great Western Credit Union: Savings reviews

4.71
Based on 198 reviews, last reviewed 5th Dec 2024
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

I joined Great Western Credit Union a few years ago. I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a loan every ch... Read more Reviewed on: 5th December 2024
Donna S's avatar
Donna S

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024
Liz s's avatar
Liz s

About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (198)

Review of the Great Western Credit Union, Savings:

I have saving with gwcu for a long time .

5
I have saving with gwcu for a long time .I love saving with this company,I have to wait a few hours until I get my money which really makes me think if I really need it or not .so I seem to save better . There's great communication between me and gwcu .I have phoned in the past with queries and things were sorted out with no problem. Overall I'm very happy with the service. Reviewed on: 4th September 2024
Reply from Great Western Credit Union Hi Deb, Thank you so much for your lovely review! We’re delighted to hear that you’ve had such a positive experience saving with us, and that it's helped you think carefully about your savings goals. It's great to know that our communication and support have made a difference whenever you've needed assistance. We truly appreciate your loyalty and are thrilled to hear you're happy with our service. We look forward to continuing to support you in your savings journey! Warm regards, Emily Response date: 23rd September 2024
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Great Western Credit Union

Savings accounts for my kids

5
Opening of the accounts was easy as we did that at school. Kids are supported to learn how to save money buy getting stickers and little prizes . Withdrawing the money is easy to, one phone call and in couple of hours money is on the account you want the transfer to go to. Reviewed on: 22nd June 2021

Simple, honest, local

5
I choose Great Western Credit Union because I can rely on them to look after my money as well as make it work for local people in Bristol and beyond. There’s nothing complicated about their savings products and I’m proud to be part of helping make finances more inclusive for those who need it most. Reviewed on: 22nd June 2021

Put your money where your heart is

5
Always approachable, flexible and very friendly I couldn't recommend GWCU enough. Most of all though, I know that my money works for people and not faceless, ultimately immoral, institutions Reviewed on: 22nd June 2021

"Help in a dilemma"!

5
After years of caring & putting others first I never really paid much attention to my own finances & eventually got into a bit of a pickle with no bank account etc. Last year, when my pension became available I didn't know where to turn to get it paid in! After spending very many years "in the wilderness" I hit upon what was then "Bristol Credit Union" which welcomed me in for the princely sum of £1. Working alongside the Engage DEBIT card has been an absolute life saver as due to receiving instant emails of every purchase & top-up on my account I can keep abreast of my spending etc. A leopard, they say; "never changes it's spots" so with an eager eye on my in-comings & outgoings I still find time to help others and sometimes with a small paid reward for little garden jobs etc., which tops up my rather small pension! So....a very BIG thank you to what is now "Great Western Credit Union"! (Great in every sense of the word!) Good luck in the awards! Reviewed on: 22nd June 2021

Here since the start

5
I’ve used the Credit Union fir a number of years now and have always been treated with respect and understanding. I struggled with budgeting and being on benefits , but they have help me to cope Reviewed on: 22nd June 2021

Customer first Credit Union

5
Always puts their customers first on every level, from up to date information to useful household tips. Products and services for all, not just the ones that have. An organisation for the people. Reviewed on: 22nd June 2021

Helpful staff and excellent service

5
Great organisation that has helped me save for a house and supported me when things were more difficult Reviewed on: 22nd June 2021

Outstanding service

5
Staff are always ready to help, give you the right information and are polite, courteous and super friendly Reviewed on: 22nd June 2021

Great Company

5
Very professional and knowledgeable Reviewed on: 22nd June 2021

Customer first approach

5
Always a pleasant experience as a customer of this great credit union. Reviewed on: 22nd June 2021