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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.83 (198 reviews)

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4.71

Based on 198 reviews, last reviewed 5th Dec 2024

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

I joined Great Western Credit Union a few years ago. I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a loan every ch... Read more Reviewed on: 5th December 2024

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (198)

Review of the Great Western Credit Union, Savings:

They have turned into a payday lender to vulnerable...

They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them they use c and c collections who add on 300 pounds worst than any payday loans which are not around anymore keep clear. Reviewed on: 21st September 2024

Reply from Great Western Credit Union Hi Liz, Thank you for sharing your feedback. We take all comments seriously and are committed to addressing any concerns. We understand that personal circumstances can change, and our standard in-house practice is to engage with members to try to come to an arrangement. Unfortunately, this can lead to a loan being defaulted and further action taken to recover the money owed to GWCU. Recently, we have handed over a large portion of historic, defaulted debts to C&L Collections, who add a charge based on the size of the debt. As a not-for-profit financial institution, any loss is felt very keenly, and we must do what we can to mitigate those losses so we can continue to provide fairly priced loans to our members. We understand your frustration regarding the use of collection services and the associated fees. We are continuously working to improve our services and ensure they meet the needs of all our members, including the most vulnerable. Best regards, Monica Response date: 26th September 2024

Never disappoint

They simply the best. No extra charges and very reliable Reviewed on: 3rd September 2021

Great local bank

Is great to have the opportunity to have your savings working for a good cause at a local level, rather than letting a bank play with it investing in weapons or oil, for instance. Reviewed on: 3rd September 2021

Very helpful polite people

They are always patient and kind Reviewed on: 3rd September 2021

Brilliant

Customer Service is excellent at GWCU. Thanks guys. Reviewed on: 3rd September 2021

Good safe saving with a social purpose

As a bond holder, it has been safe and productive Reviewed on: 3rd September 2021

Great local finance solutuon

Local, ethical, accessible. A great service for Bristol and surrounding areas Reviewed on: 3rd September 2021

Amazing Service

Always there when needed by anyone who chooses to take advantage of this amazing community enterprise. Reviewed on: 3rd September 2021

Recommended great Western credit union

I have been saving with this company for a few years now.I love how they work makes it easy to save and to withdraw the money I was given a recommendation from my friends nice and I'm glad I did there brilliant. They also help so much with people with a low income or been elsewhere refused .I love this company and it deserves an award in my eyes... well done Reviewed on: 3rd September 2021

Savings

Excellent company with cheap rates on loans and very polite and helpful with savings Reviewed on: 3rd September 2021

Ethical savings

Appreciated being able to save money where it was then utilised to support the local community. Reviewed on: 3rd September 2021

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