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Green Flag: Breakdown Insurance reviews

Name: Breakdown Insurance
Rating: 2.71 (55 reviews)

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2.60

Based on 55 reviews, last reviewed 11th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

35%

51%

Latest highest rating:

5

Quick to respond, courteous and helpful Quick to respond, courteous and helpful. My phone didn't have internet access so they helped me find a locksmith and phoned to check everything was so... Read more Reviewed on: 1st October 2024

Latest lowest rating:

1

Very poor service. Very poor service. I broke down on the way to an important function and called Greenflag, and was given no options except recovery to a garage in my ... Read more Reviewed on: 11th October 2024

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About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our Green Flag breakdown cover reviews come in. You can read and write YOUR Green Flag Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

Green Flag Breakdown Insurance reviews (55)

Review of the Green Flag, Breakdown Insurance:

Beware of personal cover if you have older vehicles.

We've had personal Green Flag cover for breakdowns for the last couple of years. We took the policy out with the simple intention to cover both ours cars but were talked into taking personal cover, in case we were driving a friend's vehicle that then broke down (extremely unlikely scenario as we only drive our own cars...) Fast forward to this week, our car breaks down and we need breakdown assistance only to be told our second car wasn't covered due to it now being over 16 years old (by a few months). I feel mistreated and poorly advised as we registered a younger car as our primary one when we took the cover out in 2022, and now 2 years later we have basically paid for a renewal on this year's cover that is not fit for purpose. More than that we don't believe we received the policy documents for the renewal so that we could even have the chance to check the T&Cs and Green Flag says their system doesn't have a record of the documents being sent. Buyer beware if you have older cars, as you may fall into the same trap. Reviewed on: 19th September 2024

GOOD

Have always had breakdown cover. Have found greenflag to be competitive on price particularly as the give home start as an option to add on. It was easy to buy online but documents took nearly 2 weeks to arrive Reviewed on: 28th March 2016

switched to AA

I found the company ok, they came to your needs when you needed them but was not impressed by the length of time it would take for them to arrive. the staff were good , polite and helpful . I have since changed and the new company come sooner when you call them out. Reviewed on: 28th March 2016

ok for new policy but not for renewing

it is quick and easy to buy this online. however I never renew as it is always a fair bit cheaper to take out a new policy with them. Documents are slow to arrive Reviewed on: 24th December 2015

Friendly staff but not great value.

Staff at Green Flag are very nice and friendly towards their customers. However, I think their insurance prices could be cheaper as there are many insurance companies cheaper than Green Flag. Overall, a good experience. Reviewed on: 11th November 2015

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