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Green Flag: Breakdown Insurance reviews

2.60
Based on 55 reviews, last reviewed 11th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
35%
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5%
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7%
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2%
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51%

Latest highest rating:

5

Quick to respond, courteous and helpful Quick to respond, courteous and helpful. My phone didn't have internet access so they helped me find a locksmith and phoned to check everything was so... Read more Reviewed on: 1st October 2024
Chris N's avatar
Chris N

Latest lowest rating:

1

Very poor service. Very poor service. I broke down on the way to an important function and called Greenflag, and was given no options except recovery to a garage in my ... Read more Reviewed on: 11th October 2024
Matt W's avatar
Matt W

About this product

Like many drivers, breaking down is not something we want to think about! But when it happens, You'll be thankful that you're with a good breakdown cover provider. That's were our Green Flag breakdown cover reviews come in. You can read and write YOUR Green Flag Breakdown cover reviews. We started Smart Money People to help drivers like you to find the best breakdown cover based on our honest reviews. Together, we can make financial services work better for everyone.

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Green Flag Breakdown Insurance reviews (55)

They fit the bill

4
Ticks all our boxes on breakdown insurance, the caravan ,car and personnel cover, What's not to like Reviewed on: 9th October 2021

No response when I use the app for assistance

1
No response when I use the app for assistance Complained to Green Flag they said they were sorry and thanked me for letting them know Waste of the time I won’t be using them ever again Reviewed on: 21st September 2021

Waste

1
Been with greenflag paying 14 quid per month for any car for 2 years. everytime I try and use it, they say vehicle too old or vehicle not covered. next I try again with all them conditions and because i bought a new car and it was not taxed, they would not recover it all though it was taxed and takes time too update on the system. at £168 per year and get nothing out of it, I feel I have been giving too a charity. I am soo pissed off and should have stuck with the AA. Do not bother with this company, WASTE OF MONEY! Reviewed on: 26th August 2020

A WASTE OF TIME & MONEY, DO NOT USE !

1
Been with Green Flag a number of years with a policy that covers me whatever car i am driving. As a KEY WORKER I was carrying a hospital patient going for chemotherapy treatment al Lincoln County Hospital but not in my own car when i broke down on route at Louth. called Green Flag, put on hold for about fifteen minutes then asked for the reg number of the car i was driving, gave them all the info they requested then told the car was to old for them to come out but they could offer help at a cost in excess of £100 BEEN WITH OUTFIT FOR YEARS AT OVER £14 PER MONTH, NOT ANY MORE Reviewed on: 4th July 2020

Brilliant Service .

5
Help was with us with in 34minutes . The recovery guy was so reassuring and helpful from Forrest Rescue .- Thank you . We are glad we are with Green Flag . Reviewed on: 23rd February 2020

Appalling service

1
Being stranded on the M5 a few weeks ago for 6 hours for Green Flag was enough for me to join the 4th Emergency service the next day. It was the first and last time I would ever use them Reviewed on: 25th November 2019

Fantastic Service!

5
Been a member for several years, today was the first time I have needed their help. From the initial phone call to the resolution of the problem was less than an hour! The mechanic couldn't have been more helpful and polite. Reviewed on: 13th September 2019

Greenflag don't care if you have young children

1
I have been with them for 5 years used first time. I had two young children and stuck on hard shoulder of the motorway. I learnt that as they want to save money they arrange for u to be driven to different services. I must have rang them 10 times! Explained had young kids they gave me wrong ETA times. I felt stranded at last service. Please dont use them the second tow guy clearly told me if you were with Aa or Rac I wpuld have towed u down. I explained this to Greenflag I was dismissed that drivers can only work certain hours although the first driver had told me he just started his shift. My 2 hrs journey home took 8 hours!!! Greenflag are appalling. I dont know whats wrong with my car as the first tow guy didnt check told me to go to a garage Reviewed on: 9th September 2019

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5
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left stranded

1
Broke down, told me my car was too old for my policy even though they had been out to it 3 weeks earlier with no mention of its age. Stranded for four hours. Avoid this company Reviewed on: 6th March 2019

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