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Halifax: Clarity Credit Card reviews

4.14
Based on 255 reviews, last reviewed 9th Oct 2024
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
17%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
10%

Latest highest rating:

5

Handy while on holiday paying for more expensive items. Handy while on holiday paying for more expensive items. Reviewed on: 9th October 2024
Hugh M's avatar
Hugh M

Latest lowest rating:

1

Card blocked whilst abroad. Card blocked whilst abroad. After 3 days not resolved. Debacle. Many times unsuccessful calls and no way to use ebanking app to help. Reviewed on: 20th September 2024
Ian h's avatar
Ian h

About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (255)

Review of the Halifax, Clarity Credit Card:

Excellent service

5
Very good customer service in terms of call centres and postal admin. Reviewed on: 15th November 2016

Poor customer service

1
Advertise the product as a travel card. Been on holiday spending on the usual meals etc for 3 days then go to use it to hire a car (not unusual on holiday) and card is blocked. No notification or communication from Halifax. Ring up to investigate to be put through to fraud. Been waiting over an hour to get through. Why advertise as a travel card when they block it after a small number of transactions. Goodness knows how much the phone call has cost. Avoid if you want to enjoy your holiday Reviewed on: 20th July 2022

Always use clarity credit card abroad

5
The only card I take abroad for the lack of transaction fee and good value for non-sterling transactions Reviewed on: 18th July 2022

Mortgage, Personal and Business Accounts

1
I have decided to move my Mortgage, Personal and Business Accounts from Halifax after 27 years as I will not do business with a company that promotes an ideology that pretends to be inclusive, but is designed to coerce its staff and customers. The promotion of displaying pronouns was illiberal enough, but the Halifax Twitter feed insulting customers and telling them to quit the bank demonstrates that Halifax's judgement cannot be trusted. Reviewed on: 29th June 2022

Fantastic customer service

5
Halifax provided fantastic customer services after I was a victim of online fraud Reviewed on: 11th March 2022

Well done

5
I have to say Halifax are a great company for all my banking but I particularly like the Clarity credit card. Great card for all my travel needs. Thanks Reviewed on: 2nd March 2022

Best overseas credit card

5
I use it all the time to pay for meals and other purchases when I'm abroad. The fees are minimal. Reviewed on: 19th February 2022

Easy to use credit card

5
Easy to use credit card with no extra overseas charges. Reviewed on: 30th January 2022

Card that does not let you down

4
Useful when travelling abroad as the exchange rate applied appears fair with no hidden extras. Reviewed on: 18th January 2022

Great clarity card

4
Been using this card abroad for many years, always a comforting backup and easy to use in all shops, bars, and restaurants. Knowing the low/no fees is superb. Reviewed on: 13th January 2022

Great card for using abroad

5
I have had this card for over 12 years, I take it everywhere with me as it has free transactions abroad. Plus when I have had to make a claim after there was an issue with a cancelled holiday during the pandemic I was refunded by Halifax straight away Reviewed on: 12th January 2022

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