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Halifax: Clarity Credit Card reviews

4.18
Based on 253 reviews, last reviewed 2nd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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See only 5 star reviews
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17%
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5%
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2%
See only 1 star reviews
9%

Latest highest rating:

5

Using Halifax Clarity credit card aboard. Using Halifax Clarity credit card aboard. No issues at all and easy to withdraw funds with no interest charges attached. Customer service is very good... Read more Reviewed on: 2nd June 2024
Steve H's avatar
Steve H

Latest lowest rating:

1

Avoid Halifax!! I have been a loyal customer of Halifax for many years, but my recent experience has left me deeply disappointed and frustrated. If you are unfortunat... Read more Reviewed on: 2nd August 2024
Sophie's avatar
Sophie

About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (253)

Great for travelling abroad

5
Great for travelling abroad. Very friendly customer service and good app. Reviewed on: 6th January 2022
Kamil's avatar
Kamil

Wouldn't leave the UK without It!

5
Take all your travel cards and bin them... clarity isthe way to go! Reviewed on: 28th July 2021
Ben Jeffs's avatar
Ben Jeffs

Halifax lowered my credit limit

1
Halifax lowered customer credit limits for no valid reason. the Institution must improve the conditions of its clients or clients must be rewarded since without clients there are no institutions. Halifax wants disgruntled customers to be forced to spend their time making phone calls to complain or asked to write down their complaints, which in my opinion never produces a positive outcome for customers. Whoever applies this strategy of deteriorating the conditions of customers clearly shows that he has no idea what customer service is all about. The clients are what keep the institutions running without the clients there would be no institution. Reviewed on: 24th July 2021
Orlando Marquez's avatar
Orlando Marquez

Product easy to use, excellent customer service.

5
Have always found the card easy to use and financially beneficial. Plus, after once falling victim of a cyber crime, had instant help from the customer relations team. Bravo, and thank you. Reviewed on: 14th June 2021
Vladimir Naoumov's avatar
Vladimir Naoumov

Used to be great, but overtaken by competitors, and customer service is woeful

2
I originally got a Clarity card for use abroad. There are now other products that offer far greater benefits, so my card sits unused. Customer service has been dreadful whenever I’ve had reason to contact Halifax, and their app is woeful compared to others that I use. Not recommended. Reviewed on: 10th March 2021
cmsmith8's avatar
cmsmith8

Incredible service, great card

4
0% fees when travelling, and Halifax has always been good to me. Reviewed on: 24th February 2021
Jimjim's avatar
Jimjim

Excellent Card for Travel

5
We have used our clarity Card Safe and Secure for many happy holidays... it gives us the best currency exchange rates and is so convenient... an essential travel companion Reviewed on: 18th September 2020
Michael Gill's avatar
Michael Gill

No issues

5
Have used in UK and abroad, had no issues. Reviewed on: 12th July 2020
Kimberley Burton's avatar
Kimberley Burton

Good overseas spending card

5
I got a Halifax Clarity Card to use on holiday abroad, so I wouldn’t be charged foreign exchange fees. I was really pleased to find that the exchange rate is actually better than I could get for changing my cash in advance, so avoids having to change too much cash and then lose out if I have any left. Reviewed on: 10th July 2020
Julie Alderson's avatar
Julie Alderson

GREAT CARD

5
Very Good Exchange rate for withdrawing Cash Abroad Reviewed on: 10th July 2020
Sylvia Gill's avatar
Sylvia Gill

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