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Handelsbanken reviews

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Rated Good 3.55/5

Handelsbanken reviews

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Review summary

People rate this company as Good based on 12 product reviews

Average score of 3.55/5
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%

Latest positive rating

5/5

Great customer service and great rate on ISA

Great customer service and great rate on ISA

{"display":"H Josesph","full_name":"H Josesph","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash NISA
H Josesph 2nd April 2025

Latest negative rating

1/5

If I could leave zero stars I would.

If I could leave zero stars I would. These are a disgrace , they are incompetent beyond belief. They stole over £2000 from my account... If I could leave zero stars I would. These are a disgrace , they are incompetent beyond belief. They stole over £2000 from my account for a series of errors they made. They are crooks. Then they offered me £100 compensation. They have no morals, no ethics and no standards Read more Read less

{"display":"Tony T","full_name":"Tony T","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1066421.png"}}'s avatar
Business Banking
Tony T 8th October 2024

About Handelsbanken

Handelsbanken reviews written by our Smart Money People can help you to find out more about life with this bank, founded in Sweden in 1871. Handelsbanken specialises in providing highly personalised, bespoke banking services to corporate and individual customers. Smart Money People is the UK's independent financial services review site. Read and write Handelsbanken reviews, and together we can help to increase trust and transparency in financial services.

Handelsbanken at a glance

Reviews for Handelsbanken

Showing 11 of 12 company reviews

Great customer service and great rate on ISA

Cash NISA 2nd April 2025

Great customer service and great rate on ISA

Rated Excellent 5/5
Read more product reviews

Excellent phone reception - known by name and by voice.

Current account 26th February 2025

Excellent phone reception - known by name and by voice. Plus personalised service at all stages of my banking experience, immediate reply by email and... Excellent phone reception - known by name and by voice. Plus personalised service at all stages of my banking experience, immediate reply by email and immediate telephone reply at my branch too Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 1/5

    If I could leave zero stars I would.

    If I could leave zero stars I would. These are a disgrace , they are incompetent beyond belief. They stole over £2000 from my account... If I could leave zero stars I would. These are a disgrace , they are incompetent beyond belief. They stole over £2000 from my account for a series of errors they made. They are crooks. Then they offered me £100 compensation. They have no morals, no ethics and no standards Read more Read less

    {"display":"Tony T","full_name":"Tony T","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1066421.png"}}'s avatar
    Business Banking
    Tony T 8th October 2024
  • 5/5

    Fantastic Bank

    Can call up the local branch and speak to a dedicated adviser.

    {"display":"Marcus","full_name":"Marcus","avatar":{"url":"\/assets\/uploads\/avatars\/users\/737207.png"}}'s avatar
    Business Banking
    Marcus 5th April 2023
  • 1/5

    Not worth it when you have a small business

    Handelsbanken prides itself on great customer service, yet your contact person moves around every quarter so what's the point. Then your services, pretty much receive... Handelsbanken prides itself on great customer service, yet your contact person moves around every quarter so what's the point. Then your services, pretty much receive 'computer says no' answers and they will become absolutely unhelpful as a bank when your business goes through turbulent times like in the pandemic. Seriously felt violated as a customer in how they handled my business. Read more Read less

    {"display":"An Coppens","full_name":"An Coppens","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    An Coppens 12th February 2023
  • 5/5

    Great service

    Great service received from the outset

  • 5/5

    Rebwar salih loan officer best of the best

    I am satisfied with the service provided by rebwar salih loan officer after some issues, He gets help with my mortgage loan, And I am... I am satisfied with the service provided by rebwar salih loan officer after some issues, He gets help with my mortgage loan, And I am happy that part of Handelsen banken, solna, Compared to other bank loan interest less and genuine service, I give you the thumbs up best of the best bank. Read more Read less

    {"display":"Kumar B","full_name":"Kumar B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/612674.png"}}'s avatar
    Business Banking
    Kumar B 6th December 2022
  • 1/5

    No.1 fuskbank i sverige

    No.1 fuskbank i sverige låt dig inte luras av bolånelöftet från handelsbanken sverige, lita särskilt inte på lånehandläggaren Rebwar salih cos efter att ha fått... No.1 fuskbank i sverige låt dig inte luras av bolånelöftet från handelsbanken sverige, lita särskilt inte på lånehandläggaren Rebwar salih cos efter att ha fått ett lånebekräftelsemail eller brev i slutskedet återkallade han mitt lån pga ny ränta och vi kommer att få stora problem...!!! Mina berättelser: angående om löfte om hypotekslån bekräftelse från Handleson bank av Rebwar Salih utfärdad den 18 augusti 2022, ytterligare den slutliga avyttringen av att få ett lånepappersskylt han vägrar ge mig ett lån, I samma ögonblick som han gav ett löfte går jag vidare. för handpenningen på 3******sek för bekräftelse och inbetald till Svenska mäklare den 3******sek, Enligt hans lånelöfte brev eller post fortfarande 3 månader giltigt men ger inte nu och vi måste ordna lånebeloppet på 2,8 miljoner sek från banken senast den **oktober 2022!!! har inte så mycket tid jag jobbar parallellt och nu om jag måste söka lån från den andra banken (första saken kommer att vara avgörande tidsgräns ytterligare 2 veckor framåt för att få en besittning av huset, 2:a saken om jag inte får någon lån jag kommer att ha förlorat 3******sek vilket inte är ett litet belopp!!!han satte mig i djup psykisk press och hälsoproblem för mig och hela min familj)!! Handleson bank Rebwar Salih han bokstavligen satte mig i en stor oroande kamp situation vilket är orättvist!!! Rebwar salih efter att ha kontrollerat alla mina dokument och berättigande till lån och sedan bara gett en bekräftelse och lån lovande mail, Provocerar nu lånet som ansågs vara fusk!! Vilket är orättvist och ger mig en oönskad stress och hälsoproblem detta kommer att vara helt oacceptabelt och leda till att förlora 3******sek, Efter hans all postbekräftelse och hans lånelöftesbrev gick jag vidare och betalade handpenningen på 3* ****sek till svenks mäklare nu är jag inlåst i situationen och har stora svårigheter,, Och vill även meddela att om kunden tappar förtroendet för banken så har ingen rätt att komma igen till Handleson bank i framtiden stor förlora inverkan på bankens namn och förtroende, om någon i samma situation, vänligen återkomma till mig via meddelande eller kommentarer, jag kommer att ge dig några värdefulla input som inte blir lurad av banklåneansvarig. Read more Read less

    {"display":"Kumar B","full_name":"Kumar B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/612674.png"}}'s avatar
    Business Banking
    Kumar B 10th October 2022
  • 1/5

    So slow and don't care about how cards are essential.

    To sum it up, a cash machine unfairly retained my card, so a card was ordered from them but they spend ten days with no... To sum it up, a cash machine unfairly retained my card, so a card was ordered from them but they spend ten days with no reason other than there was an "error" and no complex reason why like their bank burned down or something. When the card decide to arrive, there was no pin code and they promised me it would come in two days but today is the fifth day and there's still no pin. On the fifth day I had to call them and they were vague and unsympathetic on my situation. They don't care about cards nor they want to help. Read more Read less

  • 5/5

    Outstanding Customer Service - Old school banking at its best !!!

    Handelsbanken are by far the best bank I have dealt with in the last 20 years. Their model is about spending money on face to... Handelsbanken are by far the best bank I have dealt with in the last 20 years. Their model is about spending money on face to face time with their customer as opposed to digital means. They take the time to speak with you as a human rather than a 'computer says know' because of your response in section c part 2 ...... Read more Read less

  • 5/5

    Fantastic Customer Service

    Great that I can ring them up and they know me, answer my questions, and can advise on and approve loans quickly - just really helpful

    {"display":"ee","full_name":"ee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    ee 9th February 2018

    Products from Handelsbanken

    Showing products offered by Handelsbanken

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