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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.84 (257 reviews)

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4.57

Based on 257 reviews, last reviewed 16th Jan 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Absolute bunch of con artists. Absolute bunch of con artists... like others have commented. I was in the unfortunate position to have to make a claim in Oct 2024 for my dog... My ve... Read more Reviewed on: 16th January 2025

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (257)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Healthy Pets Cover

If you want to make sure your pet is in good hands, than, choosing Healthy Pets is a must. Low rates for fully covering your pet, what else could you wish more? Reviewed on: 1st September 2017

Assured Insurance

From first search on the Web, to final completion of signing up with HealthyPets, every step was a lesson in ease-of-use and user-friendliness. Bottom line was the hook: genuine all-round insurance for my beloved pet, with out-of-this-world benefits and small print in easy-to-understand English. No sweat, no drama, no 'what does that mean?' - and ultimately, who else out there could compete with the attractive deal HealthyPets offers? Nuff said! Reviewed on: 1st September 2017

Fantastic company

Customer service is brilliant never had any issues even when I have moved house a few times very easy Reviewed on: 1st September 2017

Have already recommended!

Amazing service, easy to contact and speak to, quick to respond and very understanding! Reviewed on: 1st September 2017

Amazing

I have not been with them long, but they are very helpful, and I have a few friends who are with them and have superb service. Reviewed on: 1st September 2017

Excellent service and great price

Brilliant customer service, fantastic price. Highly recommended to anyone Reviewed on: 1st September 2017

Easy sign up!

Very easy company to work with, everything was sent over efficiently - and for a great price too! It is great to work with a company that keeps it simple! Reviewed on: 1st September 2017

Good value for money

Great customer service. Easy to deal with and good communication. Reviewed on: 1st September 2017

Very good

Not been with them long but very happy. Reviewed on: 1st September 2017

Easy to set up

Had no difficulty obtaining insurance and I'm sure if I needed to claim it would be easy. Reviewed on: 1st September 2017

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