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Healthy Pets: Pet Insurance reviews

4.74
Based on 255 reviews, last reviewed 20th Jan 2024
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Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023
Jaxx Gud's avatar
Jaxx Gud

Latest lowest rating:

1

Deducting whole years premium after death of pet Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys beha... Read more Reviewed on: 20th January 2024
Gail H's avatar
Gail H

About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (255)

Review of the Healthy Pets, Pet Insurance:

Excellent Customer Service

5
Healthy Pets customer service is excellent with extremely helpful, knowledgeable and professional assistants. Reviewed on: 11th August 2023

Simple, easy claim process and friendly staff

5
It was so easy to claim on my policy, the claim form was simple to complete and I got back everything I expected, the only deduction was the policy excess which was obvious! Every time I've had to make changes to the policy it's been easy and quick and the staff have been friendly and helpful. Reviewed on: 12th September 2018

Brilliant company

5
I insured my puppy with these guys and unfortunately I had to make a few claims for my young pup but healthy pets paid out every time saving me a lot of money. Unfortunately my pup passed over but they were brilliant all the way through. I had such a good experience with them that when I got my 2 kittens I didn't hesitate to use healthy pets again. Fantastic company. Thank you so much for taking care of my pets. Reviewed on: 22nd August 2018

Great value & service

5
I had to make a claim, all dealt with online, no fuss. Reviewed on: 15th August 2018

Amazing value for my cat

5
I’ve had my cat insured with Healthy pets for 3 years now, price is great value and when I had to make a claim when he cut his paw the claim was no quibbles on treatment claim cost - simple & easy with great friendly support from customer care team. Reviewed on: 11th August 2018

Very good to insure the pet

5
I am happy after my veey bad experience to not incure my cat was hell Reviewed on: 10th August 2018

Brilliant

5
Brilliant in every way, so helpful, great qoute/ prices definitely recommend to everyone Reviewed on: 10th August 2018

Excellent Customer Service

5
Friendly and efficient staff; everyone has always been really helpful when I've needed to make changes to my policy or had questions about my pet's cover. I've only needed to make 1 claim and it was paid out really quickly with only the excess deducted. The claim form was simple to complete and they kept me informed with the process once it had been sent in by the vet. I would really recommend them, I've insured with them for 5 years now and haven't had any problems. Reviewed on: 9th August 2018

Excellent customer care

5
Healthy pets really care about their pets and their owners, sympathetic and knowledgeable, they understand the value of delivering a personal service be it when my pet is unwell or just have questions about my policy, bringing peace of mind for me. Reviewed on: 9th August 2018

Outstanding pet insurance company

5
Staff always very friendly and helpful. informative, compassionate and professional at all times. Reviewed on: 9th August 2018

Fabulous Customer Service

5
First Class customer service, friendly, compassionate and helpful. Reviewed on: 9th August 2018
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