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Healthy Pets: Pet Insurance reviews

4.54
Based on 260 reviews, last reviewed 15th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Absolutely fantastic service - I was blown away by t... Absolutely fantastic service - I was blown away by the friendly service and prompt responses Reviewed on: 8th March 2026
James Spizer's avatar
James Spizer

Latest lowest rating:

1

DO NOT RECOMMEND! DO NOT RECOMMEND DO NOT RECOMMEND! Claim process is complicated and very lengthy-also, in our experience, often challenged. But most importantly, tota... Read more Reviewed on: 15th April 2026
Viv N's avatar
Viv N

About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

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Healthy Pets Pet Insurance reviews (260)

Very good to insure the pet

5
I am happy after my veey bad experience to not incure my cat was hell Reviewed on: 10th August 2018

Brilliant

5
Brilliant in every way, so helpful, great qoute/ prices definitely recommend to everyone Reviewed on: 10th August 2018

Excellent Customer Service

5
Friendly and efficient staff; everyone has always been really helpful when I've needed to make changes to my policy or had questions about my pet's cover. I've only needed to make 1 claim and it was paid out really quickly with only the excess deducted. The claim form was simple to complete and they kept me informed with the process once it had been sent in by the vet. I would really recommend them, I've insured with them for 5 years now and haven't had any problems. Reviewed on: 9th August 2018

Excellent customer care

5
Healthy pets really care about their pets and their owners, sympathetic and knowledgeable, they understand the value of delivering a personal service be it when my pet is unwell or just have questions about my policy, bringing peace of mind for me. Reviewed on: 9th August 2018

Outstanding pet insurance company

5
Staff always very friendly and helpful. informative, compassionate and professional at all times. Reviewed on: 9th August 2018

Fabulous Customer Service

5
First Class customer service, friendly, compassionate and helpful. Reviewed on: 9th August 2018

Really helpful call centre, so friendly

5
Had to call them for a renewal query and they were so nice, very competent and explained everything really well. Such a better experience than animal friends Reviewed on: 3rd August 2018

Great service

5
Outstanding service and always there at the end of the phone if I have any issues with my dog!! Reviewed on: 24th July 2018

Fantastic service

5
Having been with healthy pets for years, I am so pleased with the service. Always a pleasure to deal with Reviewed on: 12th July 2018

Great pet insurance

5
Lovely staff and easy to understand policies! Reviewed on: 12th July 2018

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