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Holiday Extras Travel Insurance: Travel Insurance reviews

4.81
Based on 1,681 reviews, last reviewed 10th Feb 2025
34% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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1%

Latest highest rating:

4

Quick and easy process & few good options to choices Quick and easy process and a few good options to choose from Reviewed on: 10th February 2025
Andy G's avatar
Andy G

Latest lowest rating:

1

unfortunately you took two payment transactions for... unfortunately you took two payment transactions for my policy renewal which then caused me an additional 2 hours of trying to get it refunded (I am st... Read more Reviewed on: 4th February 2025
lizzy p's avatar
lizzy p

About this product

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Holiday Extras Travel Insurance Travel Insurance reviews (1681)

Personable, helpful staff and good priced insurance cover

5
The process was made extremely easy, with James leading us through the myriad of questions. He was extremely patient, while medication and information was imparted to ensure details were correct. Despite having medical issues, the cover was well priced and ensures the security of mind we need before going on holiday. Details of the insurance cover purchased were emailed immediately. Thank you! Reviewed on: 19th August 2023

Great service, cover and price

5
Very good service on phone, policy really straight forward and excellent coverage at a competitive price. Reviewed on: 18th August 2023

Free Spirit

5
Used Holiday extras for last 2 yrs !Nice to speak to customer service instead of doing it online !The young man was very helpful and efficient! After giving me reassurance about everything I was happy to book! Reviewed on: 18th August 2023

All sorted efficiently over the phone

5
It was so good to speak to someone who was patient and explained everything . Niall was very clear speaking which does help . Reviewed on: 17th August 2023

Freindly and buseinesslike service

5
Kerry was cheerful and helpful as we went through what seemed tedious but necessary questions. We got through the questions and she was able to set out the options and what was what. She was friendly, businesslike and knowledgeable of the insurance products. Reviewed on: 16th August 2023

Most helpful service

5
I spoke to Kerry after needing to change some cover details on my annual travel policy. She was quickly able to identify the right solutions for us and was patient and informative in how she explained the details. Reviewed on: 16th August 2023

All was done very professionally

5
I find it much easier to speak to a human , than doing it on Line . On Line seems to miss out on explaining the clients problems re medical Reviewed on: 16th August 2023

World wide travel insurance

5
I spoke to Kerry on the phone, who carefully went through all the options that would be suitable for me. Following our conversation, I was happy to choose the Insurance policy that I was most comfortable with. Thank you Reviewed on: 15th August 2023

Very professional

5
As someone that is very new to all thei, Kerry went out of her way to explain everything, and was happy to answer any question that i had, throughly recommended Reviewed on: 15th August 2023

Holiday insurance renewal

5
Kerry dealt with my holiday insurance renewal. She went through every step and was very helpful Reviewed on: 14th August 2023

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