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Holiday Extras Travel Insurance reviews

Holiday Extras Travel Insurance Logo
Rated Excellent 4.81/5

Holiday Extras Travel Insurance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 3,543 product reviews

Average score of 4.81/5
5 star
87%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Holiday Extras Travel Insurance have trended negatively over the past 90 days

Latest positive rating

4/5

Approval for treatment wasn’t smooth and took 3 phon...

Approval for treatment wasn’t smooth and took 3 phones calls back to them

{"display":"Hr","full_name":"Hr","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Hr 13th October 2025

Latest negative rating

2/5

3 months and waiting for a missed port claim

It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct... It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and letter from the cruise line were provided, it's a very simple open and shut claim and they still can't cope with it! They outsource the claim handling and the whole level of service is a disgrace. I have had to follow up the claim three times, spoken with three different people and none of them can seem to say more than it's with the claim handling team. Read more Read less

{"display":"Matt R","full_name":"Matt R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Matt R 5th October 2025

About Holiday Extras Travel Insurance

Holiday Extras Travel Insurance can help you to become Smart Money People by finding out what other Holiday Extras policy holders have to say. Do you have first hand experience with this company? If so, you can write your own Holiday Extras Travel Insurance review on Smart Money Peope, the UK's leading financial services review site today. Help us to increase trust and transparency in financial services.

Holiday Extras Travel Insurance at a glance

Reviews for Holiday Extras Travel Insurance

Showing 11 of 3543 company reviews Last reviewed within 7 days

Approval for treatment wasn’t smooth and took 3 phon...

Travel insurance 13th October 2025

Approval for treatment wasn’t smooth and took 3 phones calls back to them

{"display":"Hr","full_name":"Hr","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Hr
Rated Good 4/5
Read more product reviews

Good vfm, unfortunately had to claim a few years ago...

Travel insurance 12th October 2025

Good vfm, unfortunately had to claim a few years ago for norovirus. Process was straightforward and resolved quickly

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Fast, efficient, and very helpful when needed.

    Fast, efficient, and very helpful when needed. When we were in a stressful situation one call and a lot of our worry’s were sorted so... Fast, efficient, and very helpful when needed. When we were in a stressful situation one call and a lot of our worry’s were sorted so we could concentrate on getting amazing treatment Read more Read less

    {"display":"Alan l","full_name":"Alan l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Alan l 12th October 2025
  • 5/5

    Quick and efficient policy renewal.

    Quick and efficient policy renewal. Good price

    {"display":"Linda","full_name":"Linda","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1313711.png"}}'s avatar
    Travel insurance
    Linda 11th October 2025
  • 5/5

    Easy to complete and value for money

    Everything was easy to complete the relevant forms and the app was helpful as I had all my information to hand.

    {"display":"Carole P","full_name":"Carole P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Carole P 9th October 2025
  • 5/5

    Great service

    It was quick and easy to buy online fortunately we didn’t need to use the service but it was reassuring to know we had it

    {"display":"KP","full_name":"KP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    KP 9th October 2025
  • 5/5

    Great advise and lovely to speak to a real person on...

    Great advise and lovely to speak to a real person on the phone

    {"display":"TRUDY I","full_name":"TRUDY I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    TRUDY I 8th October 2025
  • 4/5

    Majorca trip

    Very smooth, no problems, enjoyable and memorable experience

    {"display":"andrew j","full_name":"andrew j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    andrew j 8th October 2025
  • 5/5

    Excellent Insurance.

    Application online was easy to complete with a very competitive quote. Good discount with automatic renewal. Excellent value with a broad cover.

    {"display":"Colin A","full_name":"Colin A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Colin A 8th October 2025
  • 5/5

    Excellent communication from taking out the insurance

    Excellent communication from taking out the insurance

    {"display":"Debbie","full_name":"Debbie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Debbie 8th October 2025
  • 5/5

    As a regular cruise traveller we chose Holiday Extra...

    As a regular cruise traveller we chose Holiday Extras through good reviews. Thankfully we haven't needed to make a claim; the app is very good... As a regular cruise traveller we chose Holiday Extras through good reviews. Thankfully we haven't needed to make a claim; the app is very good and the times I have communicated on the chat have had my query answered very quickly. I recommended to a friend recently who was paying more with another provider for less cover. Read more Read less

    {"display":"Julie C","full_name":"Julie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Julie C 7th October 2025

    Products from Holiday Extras Travel Insurance

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