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Holiday Extras Travel Insurance reviews

Holiday Extras Travel Insurance Logo
Rated Excellent • 4.81/5

Holiday Extras Travel Insurance reviews

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Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 3,642 product reviews

Average score of 4.81/5
5 star
87%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Holiday Extras Travel Insurance have trended positively over the past 90 days

Holiday Extras makes travel insurance a breeze with easy booking, clear cover options, and great prices. The app and website are straightforward, helping you sort everything quickly without fuss. However, some have faced delays and frustrations with claims and customer service, especially around refunds and policy renewals.

Positive themes

  • Holiday Extras travel insurance is quick and easy to book with clear cover options and good prices.
  • Customer service at Holiday Extras is friendly and helpful when you need assistance or have queries.
  • Holiday Extras offers great value for money with competitive prices and good coverage.

Negative themes

  • Claims handling with Holiday Extras can be slow and frustrating with poor communication.
  • Some users found the website or app buggy or difficult to use for payments or policy changes.
  • Auto-renewal caused unexpected charges and poor communication left some feeling annoyed.
Summarised by AI
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About Holiday Extras Travel Insurance

Holiday Extras Travel Insurance can help you to become Smart Money People by finding out what other Holiday Extras policy holders have to say. Do you have first hand experience with this company? If so, you can write your own Holiday Extras Travel Insurance review on Smart Money Peope, the UK's leading financial services review site today. Help us to increase trust and transparency in financial services.

Holiday Extras Travel Insurance at a glance

Reviews for Holiday Extras Travel Insurance

Showing 11 of 3642 company reviews • Last reviewed within 7 days

Easy to arrange, competitive in pricing

Travel insurance • 28th January 2026

I found it simple to arrange the right level of cover that I needed for my travel requirements. The premiums were very competitive, and communication... I found it simple to arrange the right level of cover that I needed for my travel requirements. The premiums were very competitive, and communication from the company at each stage of the process was very good. Read more Read less

{"display":"Andy GB","full_name":"Andy GB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy to use, one stop shop all you need in one place...

Travel insurance • 27th January 2026

Easy to use, one stop shop all you need in one place insurance , parking, lounge

{"display":"Amanda J","full_name":"Amanda J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Friendly and informative

    Telephoned git the help I needed instantly and was able to book in advance for my yearly the girl was very friendly and knew her job

    {"display":"Patricia Clough","full_name":"Patricia Clough","avatar":{"url":"\/assets\/uploads\/avatars\/users\/54994.png"}}'s avatar
  • 5/5

    Holiday insurance

    The customer service rep was extremely helpful and answered all my questions. The annual insurance was good value.

    {"display":"Karen","full_name":"Karen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Karen 25th January 2026
  • 5/5

    Everything through holiday extras is great every yea...

    Everything through holiday extras is great every year prices are great and the app and booking is very simple

    {"display":"Matt Townsend","full_name":"Matt Townsend","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1187702.png"}}'s avatar
  • 5/5

    Customer Service staff were very helpful

    We had to modify our medical declaration and the chap we spoke to (Sam) was really very helpful and friendly - an excellent example of customer service

    {"display":"Blair D","full_name":"Blair D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Blair D 25th January 2026
  • 5/5

    Extremely happy with the service

    I have used the online function and am more than happy with the company.

    {"display":"Denise R","full_name":"Denise R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Denise R 25th January 2026
  • 5/5

    Good insurance coverage.

    Good insurance coverage. Decent price and an excellent customer service.

    {"display":"D K","full_name":"D K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    D K 24th January 2026
  • 5/5

    Great cover at a great price.

    Great cover at a great price, and so easy to arrange online.

    {"display":"David H","full_name":"David H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    David H 23rd January 2026
  • 4/5

    Have been happy with my cover with holiday extras, b...

    Have been happy with my cover with holiday extras, but now think I could have got it cheaper.

    {"display":"VivH","full_name":"VivH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    VivH 22nd January 2026
  • 5/5

    Holiday Extras Travel Insurance

    Great cover at a great price and so easy to arrange online.

    {"display":"John C","full_name":"John C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    John C 22nd January 2026

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