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Holiday Extras Travel Insurance: Travel Insurance reviews

4.81
Based on 1,742 reviews, last reviewed 18th Feb 2025
35% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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11%
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1%
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0%
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Latest highest rating:

5

Good, friendly advice and service Good, friendly advice and service Reviewed on: 18th February 2025
Craig M's avatar
Craig M

Latest lowest rating:

1

unfortunately you took two payment transactions for... unfortunately you took two payment transactions for my policy renewal which then caused me an additional 2 hours of trying to get it refunded (I am st... Read more Reviewed on: 4th February 2025
lizzy p's avatar
lizzy p

About this product

Our Holiday Extras Travel Insurance Travel Insurance reviews can help you to find out what life as a Holiday Extras Travel Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Holiday Extras Travel Insurance Travel Insurance reviews (1742)

Review of the Holiday Extras Travel Insurance, Travel Insurance:

Sam was extremely helpful on the telephone

5
Sam was extremely helpful on the telephone when discussing my requirements for my up coming travel. He made sure that the selected product fully covered my requirements. Reviewed on: 4th February 2025

Holiday Extras were a reassuring delight to work with.

5
P&O suggested Holiday Extras. As were are now in our 80's we needed to be sure that we had the appropriate cover. The agent, Sue, was extremely helpful and patient. She went through everything in detail, checking as we went that we fully understood each stage of obtaining a quotation. This was a delight compared to the "hard sell" experienced with two other companies that we enquired of. Reviewed on: 13th February 2025

Never had a problem booking on line.

5
Never had a problem booking on line. And very happy with price. Reviewed on: 13th February 2025

Great service, really friendly staff,

5
Great service really friendly staff, the second time I've had to call to alter medication and the customer service staff have been brilliant Reviewed on: 13th February 2025

Really easy to book and exceptional value for money

5
Really easy to book and exceptional value for money Reviewed on: 13th February 2025

Good value for annual policy

5
Thankfully not had to use the insurance last year but renewed again for another year Reviewed on: 12th February 2025

Great service as usual, use Holiday Extras every year

5
Great service as usual, use Holiday Extras every year Reviewed on: 12th February 2025

Easy website to navigate

5
Easy website to use, very clear on next steps and required information. Reviewed on: 12th February 2025

On line problems

5
Attempted to apply for holiday insurance on line but with no success. Telephoned to query situation and whilst no explanation forthcoming I was able to satisfactorily arrange insurance directly with representative/ Reviewed on: 11th February 2025

Difficult to rate until needed

4
It was easy to get the travel insurance... until I actually need it ( which hopefully I won't) it is difficult to rate my experience. If I do I hope the process will be as easy as getting it. Reviewed on: 11th February 2025

I was suddenly feeling ill on a cruise and had to se...

5
I was suddenly feeling ill on a cruise and had to seek medical treatment I was pleased that Holisay extra paid the bill. Reviewed on: 11th February 2025