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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,398 reviews, last reviewed 25th Aug 2025
25% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company Have been with Holiday extra a couple of years now and never had any problem renewing,not had to make a claim so I can't comment on that but the price... Read more Reviewed on: 25th August 2025
Pauline I's avatar
Pauline I

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3398)

Straight forward - hoping better than other services

4
Nothing out the ordinary - was straight forward. Haven't had to claim so that will be the true test. Had a bad experience using HEs for a transfer so hoping this was just a one-off. Reviewed on: 21st August 2025

Very knowledgeable and friendly staff

5
Very knowledgeable and friendly staff Reviewed on: 21st August 2025

Easy to renew.

5
Easy to renew. Convenient on phone access Reviewed on: 21st August 2025

A very good personal experience explaining all the c...

5
A very good personal experience explaining all the contents of my cover also adding on the medical information Reviewed on: 21st August 2025

coverage was clear and the price was competitive con...

5
coverage was clear and the price was competitive considering other insurances we had checked it was easy to understand what was covered and what was not so all in all a good experience and piece of mind ready for our holiday. Reviewed on: 21st August 2025

Very easy and uncomplicated to deal with

5
Very easy and uncomplicated to deal with Reviewed on: 21st August 2025

Offers not available

3
Frustrated that discounts were offered via emails but not applied when booking using the app directly. Reviewed on: 21st August 2025

Always thought you were expensive!

5
Always thought you were expensive! However I tried again and whoopee! You came in first!! Well done I was/am thrilled to be aboard Thank you!! Reviewed on: 20th August 2025

Travel insurance was ok

4
Travel insurance was ok but trying to get a quote for an airport transfer was a nightmare, their support were not helpful at all so ended on another site and booked no problem. Reviewed on: 20th August 2025

Think the insurance is quite expensive, but nowadays...

4
Think the insurance is quite expensive, but nowadays I suppose everything is. Was very simple to get the insurance and clear what's covered, so that's a plus Reviewed on: 20th August 2025

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