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Home Appliance Guard: Appliance Insurance reviews

Name: Appliance Insurance
Rating: 1.6 (5 reviews)

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1.56

Based on 5 reviews, last reviewed 23rd Jun 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

20%

3 star

2 star

80%

Latest highest rating:

4

its amazing co I recommend this product to everyone its great company Reviewed on: 16th September 2018

Latest lowest rating:

1

VERY ANGRY CUSTOMER PLEASE, PLEASE, PLEASE, DO NOT TAKE OUT A POLICY WITH THIS COMPANY.They take your money and consistently deny claims. Absolute disgusting service. Abs... Read more Reviewed on: 23rd June 2023

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Home Appliance Guard Appliance Insurance reviews (5)

VERY ANGRY CUSTOMER

PLEASE, PLEASE, PLEASE, DO NOT TAKE OUT A POLICY WITH THIS COMPANY.They take your money and consistently deny claims. Absolute disgusting service. Absolute joke of a company. AVOID AT ALL COSTS, LOOK AT THE REVIEWS. I have just wasted £348 this year and they have refused to solve my claims. I didn't want to give any stars but i had to so that I could write this review. NOT 1 star but zero stars. Reviewed on: 23rd June 2023

This company is a rip off

I have had a terrible experience with a call handler called Jim today! I brought my cover over 3 months ago for 3 appliances, paid upfront! On Sunday I made a claim for the washing machine - loud drum & tumble dryer - leaking seal by the door, because I put the 16/08 instead of the 14/08 as an accident for the day of the fault, the company have told me I must get my own engineer to fix the fault to the drum! It was a simple mistake regarding a date of the fault! This company is clearly ripping people off! I wish I read the reviews before taking out the policy! Reviewed on: 18th August 2022

Hidden fees!

Took out 3 for 2 appliance insurance only to be told 3 months later if no fault found electrical or mechanical there would be a cost between £77-£144 this cost is payable if you miss the engineer visit. Spoke to someone today about this turns out this information is NOT on the terms and conditions!!! Hidden fees when the website stated NO HIDDEN FEES! absolutely disgusting conning people with false information! Also been told cannot cancel as I'm well over 14 days cooling off period and when I mentioned I have got a right to cancel I was then asked were in the terms and conditions does this say. I had to point out where! Finally cancelled I hope! Reviewed on: 21st May 2021