This company is a rip off

I have had a terrible experience with a call handler called Jim today! I brought my cover over 3 months ago for 3 appliances, paid upfront! On Sunday I made a claim for the washing machine - loud drum & tumble dryer - leaking seal by the door, because I p Read more

I have had a terrible experience with a call handler called Jim today! I brought my cover over 3 months ago for 3 appliances, paid upfront! On Sunday I made a claim for the washing machine - loud drum & tumble dryer - leaking seal by the door, because I put the 16/08 instead of the 14/08 as an accident for the day of the fault, the company have told me I must get my own engineer to fix the fault to the drum! It was a simple mistake regarding a date of the fault! This company is clearly ripping people off! I wish I read the reviews before taking out the policy!

Reviewed on 18th August 2022

S El Zy

Hidden fees!

Took out 3 for 2 appliance insurance only to be told 3 months later if no fault found electrical or mechanical there would be a cost between £77-£144 this cost is payable if you miss the engineer visit. Spoke to someone today about this turns out this in Read more

Took out 3 for 2 appliance insurance only to be told 3 months later if no fault found electrical or mechanical there would be a cost between £77-£144 this cost is payable if you miss the engineer visit. Spoke to someone today about this turns out this information is NOT on the terms and conditions!!! Hidden fees when the website stated NO HIDDEN FEES! absolutely disgusting conning people with false information! Also been told cannot cancel as I'm well over 14 days cooling off period and when I mentioned I have got a right to cancel I was then asked were in the terms and conditions does this say. I had to point out where! Finally cancelled I hope!

Reviewed on 21st May 2021

Shaz

its amazing co

I recommend this product to everyone its great company

Reviewed on 16th September 2018

MIRZA MUSTAFA ALI BAIG

Answer phone message X5

Tired of constant messages Left on my mobile number, no calls to block just straight to the answer phone.

Uploaded on 15th May 2017

Anonymous