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Home Appliance Guard reviews

Home Appliance Guard logo
Rated Average • 3.25/5

Home Appliance Guard reviews

Unverified business Last reviewed within 7 days
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Review summary

People rate this company as Average based on 10 product reviews

Average score of 3.25/5
5 star
10%
4 star
10%
3 star
0%
2 star
0%
1 star
80%
Reviews for Home Appliance Guard have trended positively over the past 90 days

Latest positive rating

5.00/5

Great Service and Peace of Mind

I had a positive experience with Home Appliance Guard. Installation was quick and the customer service was friendly and helpful. When I needed a repair,... I had a positive experience with Home Appliance Guard. Installation was quick and the customer service was friendly and helpful. When I needed a repair, the process was easy and professionally handled. Overall, a reliable service that provides peace of mind. Read more Read less

{"display":"Georgeta C","full_name":"Georgeta C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1.00/5

I paid insurance for years on four essential applian...

I paid insurance for years on four essential appliances — TV, washing machine, fridge and freezer — purely for peace of mind. When my TV... I paid insurance for years on four essential appliances — TV, washing machine, fridge and freezer — purely for peace of mind. When my TV failed, I was left waiting for three weeks for a repair that never happened, followed by another week of delays and endless phone calls for a replacement. In the end, I received less than half the real market value of the insured item and was expected to pay the difference myself. This company’s service is misleading, stressful, and completely unacceptable. I would strongly advise anyone to avoid this insurer. I have now cancelled my contract. Read more Read less

{"display":"Nasser Tahbaz","full_name":"Nasser Tahbaz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Home Appliance Guard products

About Home Appliance Guard

Home Appliance Guard offer appliance insurance and repair for common household items such as cookers, fridges, and tumble dryers. So whether you want to cover 1 TV or 5 or more appliances, read our community reviews to see what people think of using Home Appliance Guard for their large electricals. Already got your items covered by Home Appliance Guard? Share a quick review of your own to help others decide whether to use this company.

Home Appliance Guard at a glance

Reviews for Home Appliance Guard

Showing 10 of 10 company reviews • Last reviewed within 7 days

I paid insurance for years on four essential applian...

Appliance Insurance • 28th May 2026

I paid insurance for years on four essential appliances — TV, washing machine, fridge and freezer — purely for peace of mind. When my TV... I paid insurance for years on four essential appliances — TV, washing machine, fridge and freezer — purely for peace of mind. When my TV failed, I was left waiting for three weeks for a repair that never happened, followed by another week of delays and endless phone calls for a replacement. In the end, I received less than half the real market value of the insured item and was expected to pay the difference myself. This company’s service is misleading, stressful, and completely unacceptable. I would strongly advise anyone to avoid this insurer. I have now cancelled my contract. Read more Read less

{"display":"Nasser Tahbaz","full_name":"Nasser Tahbaz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
Read more product reviews

Great Service and Peace of Mind

Appliance Insurance • 14th April 2026

I had a positive experience with Home Appliance Guard. Installation was quick and the customer service was friendly and helpful. When I needed a repair,... I had a positive experience with Home Appliance Guard. Installation was quick and the customer service was friendly and helpful. When I needed a repair, the process was easy and professionally handled. Overall, a reliable service that provides peace of mind. Read more Read less

{"display":"Georgeta C","full_name":"Georgeta C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 1.00/5

    AWFUL COMPANY DO NOT USE

    AWFUL COMPANY. DO NOT USE. THEY TAKE YOUR MONEY AND THEN DENY YOUR CLAIM.

    {"display":"Rose","full_name":"Rose","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Appliance Insurance
    Rose 18th September 2025
  • 1.00/5

    Abysmal horrendous company

    Abysmal company 12 years with them never claimed before and after 40

    {"display":"Susan Hartley","full_name":"Susan Hartley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1286132.png"}}'s avatar
  • 1.00/5

    Absolute Sharks are a total ripoff.

    Absolute Sharks are a total ripoff. Please read the small print, as they don't cover you for accidental breakdowns. Charged me for the call out... Absolute Sharks are a total ripoff. Please read the small print, as they don't cover you for accidental breakdowns. Charged me for the call out £84.00, tried to cancel my contract, only to be told it completes in August. Yes, the company can't spell customer, let alone deliver it to its customer I advise going to a reputable company like Domestic and General, which is far superior to this cowboy outfit. Be warned, stay away Read more Read less

    {"display":"sam broadhurst","full_name":"sam broadhurst","avatar":{"url":"\/assets\/uploads\/avatars\/users\/665815.png"}}'s avatar
  • 1.00/5

    VERY ANGRY CUSTOMER

    PLEASE, PLEASE, PLEASE, DO NOT TAKE OUT A POLICY WITH THIS COMPANY.They take your money and consistently deny claims. Absolute disgusting service. Absolute joke of... PLEASE, PLEASE, PLEASE, DO NOT TAKE OUT A POLICY WITH THIS COMPANY.They take your money and consistently deny claims. Absolute disgusting service. Absolute joke of a company. AVOID AT ALL COSTS, LOOK AT THE REVIEWS. I have just wasted £348 this year and they have refused to solve my claims. I didn't want to give any stars but i had to so that I could write this review. NOT 1 star but zero stars. Read more Read less

    {"display":"Neil Sidnell","full_name":"Neil Sidnell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/768254.png"}}'s avatar
  • 1.00/5

    This company is a rip off

    I have had a terrible experience with a call handler called Jim today! I brought my cover over 3 months ago for 3 appliances, paid... I have had a terrible experience with a call handler called Jim today! I brought my cover over 3 months ago for 3 appliances, paid upfront! On Sunday I made a claim for the washing machine - loud drum & tumble dryer - leaking seal by the door, because I put the 16/08 instead of the 14/08 as an accident for the day of the fault, the company have told me I must get my own engineer to fix the fault to the drum! It was a simple mistake regarding a date of the fault! This company is clearly ripping people off! I wish I read the reviews before taking out the policy! Read more Read less

    {"display":"S El Zy","full_name":"S El Zy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/587726.png"}}'s avatar
  • 1.00/5

    Hidden fees!

    Took out 3 for 2 appliance insurance only to be told 3 months later if no fault found electrical or mechanical there would be a... Took out 3 for 2 appliance insurance only to be told 3 months later if no fault found electrical or mechanical there would be a cost between £77-£144 this cost is payable if you miss the engineer visit. Spoke to someone today about this turns out this information is NOT on the terms and conditions!!! Hidden fees when the website stated NO HIDDEN FEES! absolutely disgusting conning people with false information! Also been told cannot cancel as I'm well over 14 days cooling off period and when I mentioned I have got a right to cancel I was then asked were in the terms and conditions does this say. I had to point out where! Finally cancelled I hope! Read more Read less

    {"display":"Shaz","full_name":"Shaz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    its amazing co

    I recommend this product to everyone its great company

    {"display":"MIRZA MUSTAFA ALI BAIG","full_name":"MIRZA MUSTAFA ALI BAIG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1.00/5

    Answer phone message X5

    Tired of constant messages Left on my mobile number, no calls to block just straight to the answer phone.

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/25040.png"}}'s avatar
    Home Appliance Guard are low on reviews. Used one of their products? Why not write a review.
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