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HSBC Kinetic: Business Account reviews

4.71
Based on 1,934 reviews, last reviewed 23rd Aug 2024
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Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023
Victoria Novikova's avatar
Victoria Novikova

Latest lowest rating:

1

Very disappointed. Very disappointed. Our account been blocked without any reason. After 3 weeks still nobody can answer when we will be able to use our account. Mone... Read more Reviewed on: 24th March 2024
artur skotnicki's avatar
artur skotnicki

About this product

HSBC Kinetic Business Account reviews (1934)

Review of the HSBC Kinetic, Business Account:

Account opening welcome document requires £15

1
I recently opened a business account with HSBC kinetic. I could see my account number and sort code on the mobile application, but there is no PDF document or welcome pack showing my account details. Since the account was just opened, there was no statement available. I wanted the account details in a document format so that it could be uploaded to my payment partner website. When I chatted with the customer care, I was told there is no document available as kinetic is mobile banking only and asked me for £15 to confirm my bank account details. Very disappointed with the service. Reviewed on: 15th April 2023
Reply from HSBC Kinetic Hi Anish, This doesn't sound right and we'd like to take a look into this. Please contact us in the app using the 'chat to us' or call us. Many thanks Your HSBC Kinetic Team. Response date: 19th April 2023
HSBC Kinetic logo reviews
HSBC Kinetic

The best app

5
It’s very easy to use and we can have help when things go wrong Reviewed on: 10th March 2023

Fantastic experience

5
It’s been amazing using HSBC kinetic. I would recommend even in my dreams. Best bank and easy to use . Get in. Reviewed on: 10th March 2023

Easy to use app!

5
Easy to use app, responsive customer service Reviewed on: 9th March 2023

highly recommend

5
Amazing customer service and great experience in business account. Reviewed on: 9th March 2023

Fantastic

5
Brilliant account very useful and just what I needed for my business Reviewed on: 9th March 2023

Only ethical bank in the UK

5
DO NOT bank with any other bank. HSBC have you covered, no matter the need! Reviewed on: 9th March 2023

Simple @ Straightforward

5
The HSBC banking App is simple easy to use and straightforward, with the addition of prompting of fraud checkpoints during money transfers. Reviewed on: 9th March 2023

Easy to use

5
Quick application, easy to use. Highly recommended Reviewed on: 9th March 2023

Good business account

5
I have been using HSBC Kinetic for my business so I can manage my money easier. I find it easy to manage, I can keep on track how much I am using. Overall I am happy to use this bank account Reviewed on: 9th March 2023

Review on the whole app

5
Use hsbc kinetic most days and it’s never let me down even when I’ve had bad service. You don’t have to ever go into the bank as everything including cheque can be paid in through the app. Very happy and would highly recommend. Reviewed on: 9th March 2023