Smart Money People Logo

HSBC Kinetic: Business account reviews

4.68
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic: Business account now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Kinetic Business account reviews (1941)

Great business account and app

5
Great business account and app for small to medium size businesses at a touch of a button. Reviewed on: 10th March 2022

Good banking app with only 1 failing

4
Excellent customer service when required, good app, easy to use, and backed up by the peace of mind that it's a bigger bank. Would be massively improved if you could link it to QuickBooks, only gripe though. Reviewed on: 10th March 2022

Great app account

5
Moved from starling and so glad I did great app and account Reviewed on: 10th March 2022

Smooth banking and customer friendly!

5
Very easy account setup process and overdraft application. None of the usual waiting around just instant decisions and access to your account and cash for your business. Highly recommended! Reviewed on: 10th March 2022

Great banking app

4
Everything is fully accessible online and easy to use and process Reviewed on: 10th March 2022

Really Friendly Customer Service

5
I've been really impressed even though I had my doubts with app-based banking. Whenever I've had a problem, I've still been able to personal help. Reviewed on: 10th March 2022

HSBC Kinetic

4
I have been a kinetic customer since 2021. The app is great and easy to manage/navigate. The in app support feature is brilliant as its more accessible for people like myself with slight stutter. I will recommend this app to everyone Reviewed on: 10th March 2022

Love it!

5
Really user friendly and great customer support Reviewed on: 10th March 2022

Best business account for people looking for modernity

5
The Kinect HSBC business account is one of the best for me as it fitted the idea of having business account and also having a really modern, quick and simple app who have all the tools needed for financial control of your business plus great options for financing. Reviewed on: 10th March 2022

Very efficient!

5
It's very easy to use and straightforward! Reviewed on: 10th March 2022

Review HSBC Kinetic: Business account now

Help others make smarter decisions by sharing your own experience. Write a review