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HSBC Kinetic: Business account reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1942)

Great to be able to do quick banking on the move

5
Such an easy app to use. Paying invoices is so quick and I love the notifications when money arrives in my account. Great for small businesses! Reviewed on: 10th March 2022

Great business account and app

5
Great business account and app for small to medium size businesses at a touch of a button. Reviewed on: 10th March 2022

Good banking app with only 1 failing

4
Excellent customer service when required, good app, easy to use, and backed up by the peace of mind that it's a bigger bank. Would be massively improved if you could link it to QuickBooks, only gripe though. Reviewed on: 10th March 2022

Great app account

5
Moved from starling and so glad I did great app and account Reviewed on: 10th March 2022

Smooth banking and customer friendly!

5
Very easy account setup process and overdraft application. None of the usual waiting around just instant decisions and access to your account and cash for your business. Highly recommended! Reviewed on: 10th March 2022

Great banking app

4
Everything is fully accessible online and easy to use and process Reviewed on: 10th March 2022

Really Friendly Customer Service

5
I've been really impressed even though I had my doubts with app-based banking. Whenever I've had a problem, I've still been able to personal help. Reviewed on: 10th March 2022

HSBC Kinetic

4
I have been a kinetic customer since 2021. The app is great and easy to manage/navigate. The in app support feature is brilliant as its more accessible for people like myself with slight stutter. I will recommend this app to everyone Reviewed on: 10th March 2022

Love it!

5
Really user friendly and great customer support Reviewed on: 10th March 2022

Best business account for people looking for modernity

5
The Kinect HSBC business account is one of the best for me as it fitted the idea of having business account and also having a really modern, quick and simple app who have all the tools needed for financial control of your business plus great options for financing. Reviewed on: 10th March 2022

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